Rooms Division Manager

Dalata Hotel Group plc; Dublin; On-site; EUR 60,000 - 76,000; Full time

Benefits offered by this job

Free meals

50% Off F&B in all properties

€60 employee rate on rooms

30% off Friends & Family rate

Additional annual leave (AL) days

Employee Assistance Programme

Cycle to Work/Transport schemes

Pension access

Development opportunities

Job summary

Dalata Hotel Group plc in Dublin is seeking a Rooms Division Manager for Clayton Hotel Ballsbridge to elevate guest experiences and drive operational excellence. The role offers access to the Dalata Academy for skill enhancement within a leading hospitality group.

You will report to the Deputy General Manager, leading housekeeping, front-of-house services, and maintenance collaboration to support a superior guest journey across the property.

Qualifications

• 2-3 years’ experience in a leadership role.
• Excellent skills in People leadership and development.
• Excellent organisational skills and the ability to oversee & delegate.
• A warm, friendly and approachable personality when dealing with staff and guests.
• The ability to work on your initiative, as well as being capable of working as part of a team.

Responsibilities

• Ensure the guest's experience is of the highest quality.
• Lead the team to achieve goals about mystery audits, customer comment index, quality evaluations and hotel standards.
• Support and develop the team, making sure that they become prepared for the next step in their career.
• Support and ensure clear communication between different departments.
• Assist in efficiently and effectively controlling the housekeeping and maintenance operations.
• Contribute to the strategic running of the hotel.

Skills

People leadership

Development

Organisational skills

Delegation

Teamwork

Initiative

Job description

Rooms Division Manager - Clayton Hotel Ballsbridge

Are you looking for the next step in your hospitality career? Join Dalata Hotel Group as a Rooms Division Manager and elevate your career in hospitality! With access to the Dalata Academy, you'll have the opportunity to enhance your skills through comprehensive training courses designed to support your growth.

This position provides an excellent chance to collaborate with experienced team members in a nurturing environment. As a leader, you will inspire your team to create memorable guest experiences, drive performance, and foster a strong culture of teamwork. If you are passionate about hospitality and eager to advance your career, we invite you to seek a career at Dalata Hotel Group!

Reporting to the Deputy General Manager, the Rooms Division Manager will help support the development of the customer journey, be part of the strategic planning around the Housekeeping and Maintenance Operations. Support the open communication between our Housekeeping Team & Maintenance Team and working alongside the Front of House Manager.

Benefits

• Free employee meals on duty
• 50% Off F&B in all properties
• €/£60 employee rate on rooms for all Dalata owned hotels
• 30% off the Friends & Family rate
• Extra AL day for every year worked (5 days to a maximum of 5 days)
• Employee Assistance Programme
• Cycle to Work Scheme/Transport Schemes
• Pension access (Ask your HR Manager for local pension information)
• Development Opportunities

What You Will Do:

• Ensure the guest's experience is of the highest quality.
• Lead the team to achieve goals about mystery audits, customer comment index, quality evaluations and hotel standards.
• Support and develop the team, making sure that they become prepared for the next step in their career.
• Support and ensure clear communication between different departments.
• Assist in efficiently and effectively controlling the housekeeping and maintenance operations.
• Contribute to the strategic running of the hotel.

Requirements:

• 2-3 years’ experience in a leadership role.
• Excellent skills in People leadership and development.
• Excellent organisational skills and the ability to oversee & delegate work to others.
• A warm, friendly and approachable personality when dealing with fellow staff and guests.
• The ability to work on your initiative, as well as being capable of working as part of a team.

About Us

Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our 55 hotels in Ireland, the UK, Germany & the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.

Ours is a culture of integrity, fairness, and inclusion where you can flourish and have the opportunity to develop your talents, be recognised and rewarded and pursue a fulfilling career. We strive for success, are enthusiastic about what we do, and take responsibility for doing things right.

Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.

Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.