Rookie Customer Delivery Representative

Rentokil Initial Hong Kong; Cork; On-site; EUR 40,000 - 60,000; Full time

Job summary

A leading pest control company is seeking a Customer Delivery Representative in Cork City. This role involves delivering exceptional customer service, managing stock and services, and ensuring company health and safety policies are followed. The ideal candidate should have a full clean driving license, excellent communication skills, and a positive attitude. This position offers a competitive salary and numerous benefits including a company vehicle, annual leave, and progression opportunities.

Benefits

Company Vehicle & fuel card

4 weeks annual leave increasing to 5 weeks

Access to Company pension

Refer a Friend bonus

Qualifications

• Full clean Irish/EU Driving License is essential.
• Ability to prioritize workload effectively.
• Strong commitment to delivering excellent customer service.

Responsibilities

• Drive and deliver all customer service requests professionally.
• Provide updates and feedback to management.
• Ensure all stock and services provided are suitable.

Skills

Excellent communication skills

Problem-solving skills

Ability to work under deadlines

Attention to detail

Positive attitude

Job description

Position: Customer Delivery Representative

Location: Cork City

Contract: Permanent, Full Time

Salary: €29,350.00 starting salary

A day in the life of an Initial Customer Delivery Representative:

Your working day starts at home, and finishes at home. Every day you will be required to service a cross section of customers where you will be expected to use your problem solving skills to determine the most effective solution. Also to carry out services as required at customer sites, install, fit, collect and exchange units/products thereby ensuring excellent service at all times and where appropriate, identify opportunities for additional sales and meet company performance targets.

Essential Duties & Responsibilities

• Drive and deliver all customer service requests in a professional and appropriate manner.
• Provide regular updates and feedback to service management of customer service requests and other related information to ensure customer service expectations are achieved.
• Ensure all stock and services supplied to the customer are suitable and appropriate.
• Contribute to route solutions for new customer service requirements.
• Adhere to company Health and Safety policies.
• Ensure the customers’ expectations are always met or exceeded.

Requirements

To be considered for the Customer Delivery Representative position you will Ideally have the following:

• A full clean Irish/ EU Driving License.
• Ability to work and prioritise workload within deadlines.
• Excellent communication skills both written and verbal.
• Strong commitment to delivering excellent customer service.
• Good eye for detail with a high level of accuracy.
• Ability to use own initiative and have a positive ‘can do’ attitude.

Benefits

• A competitive salary package
• Company Vehicle & fuel card
• Long Service Awards
• Uniforms and Equipment
• Progression Opportunities
• 4 weeks annual leave increasing to 5 weeks
• Additional variable pay opportunity through the introduction of new business
• On call allowance
• Access to Company pension
• Refer a Friend bonus
• TrustPilot reward
• Employee Assistance Programme
• Cycle to Work Scheme
• Life Assurance

If you would like the chance to work in this exciting role for an innovative company, please apply. For more information on the Rentokil Initial family, please call us on [phone] or visit our website https://www.rentokil-initial.com

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