Risk Operations Analyst

Inscribe; Ireland; Hybrid; EUR 60.000 - 90.000; Vollzeit

Benefits dieser Stelle

Comprehensive healthcare

401(K) and pension plans

Paid parental leave

Flexible work schedule

Health and wellness stipend

Meaningful equity

All holidays recognized

Volunteer time off

Team-building events

Zusammenfassung

Inscribe in Ireland seeks a Risk Operations Analyst to monitor, assess and enhance fraud detection for customers. You will investigate high-risk accounts, documents and transactions, analyze large data sets to spot patterns and anomalies, and work with Product and Engineering to improve rules and tooling.

The role requires strong analytical skills, experience with fraud/risk tools, and the ability to communicate findings clearly to leadership and customers.

Qualifikationen

• 3+ years of experience in fraud, risk operations, trust & safety, or equivalent
• Hands-on SQL for investigations and analysis alongside other data tools (e.g., Excel)
• Excellent written and verbal communication skills
• Experience with fraud and risk tools

Aufgaben

• Monitor, assess and improve fraud detection on behalf of customers
• Investigate high-risk accounts, documents and transactions to identify fraud
• Analyse large datasets to detect patterns, trends and anomalies
• Use fraud detection software and tools to strengthen monitoring
• Prepare clear reports for leadership and customers on fraud incidents and findings
• Turn findings into better rules, tooling and detection systems with Product/Engineering
• Respond quickly to new fraud trends and adjust priorities
• Help design scalable risk operations processes and automation
• Spot gaps in systems and policy, recommend improvements
• Contribute to cross-functional projects strengthening fraud prevention

Kenntnisse

SQL

Data analysis

Fraud detection

Risk assessment

Communication

Tools

Fraud detection software

Jobbeschreibung

• We are seeking a detail-oriented, customer-focused Risk Operations Analyst to join our team. You will be responsible for monitoring, assessing and improving fraud detection on behalf of our customers
• Investigate high-risk accounts, documents and transactions to identify fraud such as fake or synthetic identities, account takeover and document forgery
• Analyse large datasets to detect patterns, trends and anomalies, including retrospective analysis to uncover new fraud patterns and new ways of catching fraud
• Use fraud detection software and tools to strengthen our monitoring and investigations
• Run regular check-ins with customers on risk, performance and the reasoning behind our decisions
• Prepare clear reports for leadership and customers on fraud incidents, findings and recommended improvements and generate activity reports for internal reviews and customer check-ins
• Work closely with Product and Engineering to turn your findings into better rules, tooling and detection systems
• Respond quickly as new fraud trends and incidents emerge, adjusting priorities alongside the team
• Help design and scale the processes, workflows and automation that keep our risk operations efficient as we grow
• Spot gaps in our systems, policies and detection strategies and work with stakeholders across the business to recommend and deliver improvements that address emerging risks
• Contribute to ad hoc cross-functional projects that strengthen our fraud prevention strategies

Benefits

• Comprehensive healthcare
• 401(K) and pension plans
• Paid parental leave
• Flexible work schedule
• Health and wellness stipend
• Meaningful equity
• All holidays recognized
• Volunteer time off
• Team-building events

You will also have the opportunity to recommend and implement best practices to detect and prevent fraud. This role requires a self-starter with strong analytical skills and a passion for fighting fraudFamiliarity with risk management frameworks and relevant standardsComfortable speaking and presenting to customers and leadershipAble to work independently as well as part of a team, and to prioritise multiple tasks and change direction in a very fast-paced environmentTakes ownership and brings energy and urgency to solving problems, with a willingness to dig deep to find the answerExperience improving or automating workflows is a plusExperience working across teams, ideally with Product or Engineering and explaining complex findings simplyStrong analytical and problem-solving skills, with sound judgment on ambiguous casesFintech, payments, marketplace or startup experience is a plus3+ years of experience in fraud, risk operations, trust & safety, a related investigative field or equivalent experienceHands-on SQL for investigations and analysis alongside other data tools (e.g., Excel, Google Workspace)Excellent written and verbal communication skillsExperience with fraud and risk tools