Risk Compliance Manager

Camphill Communities of Ireland; Kildare; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Work From Home

Travel Allowance

Annual Sick leave

Training

employee wellbeing

Job summary

Camphill Communities of Ireland seeks a Quality, Risk and Compliance Manager to drive governance, quality improvement and risk management across our services. You will oversee the Quality Management System, coordinate audits, and lead safeguarding and HIQA compliance initiatives.

A strategic partner to SMT with a focus on accountability and continuous improvement. The role requires strong leadership, cross-team collaboration and robust reporting to governance structures.

Qualifications

• Experience in safeguarding, HIQA compliance, quality improvement and risk management.
• Ability to lead governance, risk and compliance programmes across multiple services.
• Strong report writing and stakeholder engagement skills.

Responsibilities

• Lead the Quality, Risk and Compliance function ensuring HIQA regulatory compliance.
• Develop and implement quality management framework and annual audit plan.
• Provide strategic and operational leadership on risk, safeguarding and governance.

Skills

Safeguarding

Quality management

Risk assessment

Internal auditing

Job description

An exciting opportunity has arisen within CCoI for aQuality, Risk and Compliance Manager.

Joining a well-established Executive Management Team they will ensure optimum quality is provided and will play a strategic role in the overall vision and direction for CCoI, underpinned by the ethos and core values of our service. The post holder will be responsible for the strategic management of projects on behalf of CCoI, as assigned by the Senior Management Team. It is critical that the successful candidate is both strategic and operational with a solution focused approach at all times. CCoI is a Day and Residential service provider for people with disabilities for over 50 years. CCoI provides a safe and comfortable living environment in a warm and welcoming atmosphere. We are committed to providing quality person-centered opportunities for people of various abilities. This is a position with an emphasis on governance and delivery of a safe person focused services, relationship building, strategic implementation and leadership. The Quality, Risk and Compliance Manager will oversee the Quality management systems in Camphill Communities of Ireland (CCoI) and lead the compliance function in line with regulatory requirements, legislation, and internal quality improvement initiatives. Working closely with the Senior Management and Operational Management Staff Teams, the Safeguarding, Risk and Compliance Manager will provide key support to CCoIs operational activities. Quality, Risk & Compliance Manager is responsible for establishing, maintaining, and continuously improving the organisations quality, risk management, and compliance frameworks. The role ensures that business activities, processes, and services meet applicable regulatory requirements, internal policies, quality standards, and customer expectations. The successful candidate will work collaboratively with senior management and operational teams to identify and manage risks, strengthen controls, monitor compliance, drive quality improvement, and promote a culture of accountability and continuous improvement.

Duties & Responsibilities

The principal duties and responsibilities may include but are not limited to the following: Clarity around accountability for implementing compliance actions within operational management structures. Where audits, inspections or reviews identify non-compliance, the Quality function may monitor progress and provide assurance, however implementation of corrective actions should remain the responsibility of the relevant operational manager. This helps ensure clear ownership and accountability. Strengthening compliance assurance and reporting arrangements to SMT and governance committees. Consideration could be given to more structured reporting on regulatory compliance, action plan progress, recurring non-compliances, safeguarding trends, organisational risks and barriers to completion. Formal escalation processes for repeated, high-risk or unresolved non-compliance. Where actions remain outstanding, repeat findings occur across services, or significant risks continue without resolution, there should be clear escalation pathways to SMT and the relevant governance structures. A stronger focus on organisational learning arising from audits, inspections, incidents, complaints and safeguarding reviews. Where themes and learning are identified in one service, mechanisms should be in place to ensure lessons learned are shared and applied across the wider organisation. Reviewing the overall scope of the role to ensure responsibilities remain realistic and aligned with organisational priorities. The role currently spans safeguarding, risk, compliance, quality improvement, auditing, governance reporting, staff management and organisational projects. Consideration may need to be given to whether the current scope remains achievable and appropriately resourced. Key Report writing and presenting to the QRC subcommittee of the Board (six times per annum) on trends and analysis identified by the QRC department. Official notification to the Operations department of trends and analysis, agreeing corrective action timescales and reporting on the outcome of the corrective actions. Ambassador and author of campaigns on the topics of QRC to be rolled out nationwide. Senior advisory role across CCOI in real time for both positive and negative learnings. Safeguarding Lead, manage and review organisation wide processes for auditing, safeguarding, HIQA compliance, quality improvement and risk management. To act as a support function to the organisation in ensuring all Community Members with Support Needs are safeguarded and protected from all forms of abuse and will support all Communities with all matters relating to Safeguarding. Monitoring of safeguarding referral trends and outcomes across CCoI. Collation of same in quarterly and annual reports. Support administrative and professional staff in their liaison and collaborative relationships with the Safeguarding, internal and external stakeholders: including Designated Officers in line with CCoI Safeguarding Policy including key multi-disciplinary HSE staff. Risk Coordinate and provide advice on the review of critical and adverse accidents, incidents, safeguarding and/or Root Cause Analysis and monitor progress on the implementation of recommendations arising from such reviews. Provide clear leadership and direction on the implementation of CCoIs accountability and governance structure for quality, risk and safety. Monitor key performance indicators for risk management, in order to measure the effectiveness of the risk management system and assure the quality, accountability and proper management of the system. Compliance/Auditing Lead and be responsible for the development and implementation of CCoIs Quality Management Framework (including policies and procedures), having regard to the legislative and regulatory frameworks for service provision Develop an annual plan for audits in liaison with the Senior Management team and senior operations managers, in line with National Standards & Strategies. Carrying out audits and inspections, setting and reviewing action plans for improvement,evaluating the efficiency of controls. Provide on-going monitoring and co-ordinate action plans to address areas of non-compliance in partnership with key personnel. Utilise data from self -assessments against HIQA Standards and recommendations from HIQA inspections. Provide strategic and operational leadership and direction on all aspects of quality, risk and safety for staff and management teams within CCoI in the provision of safe, effective, efficient and quality assured services. Raise all concerns or serious non compliance and risk issues to the Senior Management team. Collaborate and coordinate with other support functions in the development, implementation and reporting on compliance issues as indicated.

Skills

Safeguarding Quality Risk Compliance Internal Auditing residential care HIQA

Benefits

Work From Home Travel Allowance Annual Sick leave Training employee wellbeing