Retirement Support Consultant

Cornmarket Group Financial Services Ltd.; Ireland; Hybrid; EUR 55,000 - 75,000; Full time

Benefits offered by this job

Flexible working from home

Professional development

Career progression

Annual leave based on service

Pension contributions

Health insurance

Family leave

Bonus or commission

Wellbeing programme

Employee assistance programme

Job summary

Cornmarket Group Financial Services Ltd. is hiring a Retirement Support Consultant to guide clients approaching retirement and those retired through personalised financial advice.

You will review pensions, investments and AVCs, conduct full financial fact finds via Teams, and provide compliant recommendations tailored to each client’s journey. The role requires extensive initial training and ongoing professional development, with flexible working-from-home options and a strong focus on client

Qualifications

• Full QFA, required on commencement.
• Strong analytical and problem-solving skills.
• Customer-focused approach with the ability to communicate complex information clearly.
• Ability to work independently and collaboratively as part of a team.
• Strong communication and relationship-management skills.
• Knowledge of the risk-control and regulatory environment.
• Experience of dealing with elderly clients is beneficial.

Responsibilities

• Explain the retirement journey and key decisions for clients before and after retirement.
• Engage with AVC clients, answer queries and review arrangements.
• Conduct financial health checks reviewing pensions, savings and investments.
• Complete full financial fact finds with clients via Microsoft Teams and conduct telephone reviews.
• Assess client needs and provide clear, personalised and compliant advice.
• Help clients implement retirement plans, including setting up AVC/Investment and life policies.
• Handle client queries efficiently and compliantly, including policy values and terms.
• Build and maintain relationships with clients and stakeholders.
• Comply with risk-control, regulatory, professional, legal and policy requirements.
• Maintain awareness of pension, investment and life product developments.
• Achieve targets set by Head of Retirement & Investment.
• Carry out other duties reasonably required by the Company.

Skills

Analytical thinking

Problem solving

Customer-focused

Clear communicator

Independent and team player

Relationship management

Regulatory awareness

Experience with elderly clients

Education

Full QFA

Job description

At Cornmarket, we look after the financial wellbeing of public servants and their families. We have focused on public sector employees for over 50 years, providing financial services including car, home, health and life insurance, income protection, retirement planning and more.

Role Purpose

Retirement Support Consultant guide clients who are approaching retirement and clients already in retirement through the financial decisions that shape their retirement journey. The role supports clients within five years of retirement and post-retirement, reviewing their financial needs, goals and existing arrangements and making clear, personalised and compliant recommendations to support their financial wellbeing. Advice may cover retirement options, AVCs, ARFs, investments, savings plans, Cornmarket Tax Service, Section 72/73 inheritance planning and life products. The role also responds to retirement-product queries, including information on existing policy values and terms and conditions, and provides appropriate advice and guidance to clients over the age of 75. Given the specialist nature of retirement advice, the role holder will complete extensive initial training and ongoing professional development.

Accountabilities of the Role

• Explain the retirement journey, including the key decisions clients may face before and after retirement.
• Engage with existing AVC clients, answer queries and review arrangements to ensure they remain aligned with retirement objectives.
• Conduct financial health checks where appropriate, reviewing pensions, savings and investment arrangements.
• Complete full financial fact finds with clients through Microsoft Teams and conduct telephone reviews of existing holdings
• Assess clients’ needs and goals and provide clear, personalised and compliant advice on suitable retirement options.
• Help clients understand complex financial information and implement agreed retirement plans, including the set-up of new AVC/Investment and life policies.
• Handle client queries efficiently and compliantly, including requests for policy values, terms and conditions and other retirement-product information.
• Build and maintain strong relationships with clients and key stakeholders.
• Comply with all relevant risk-control, regulatory, professional, legal and company-policy requirements.
• Maintain commercial awareness of developments in pension, investment and life products and the wider industry.
• Achieve targets set by the Head of Retirement & Investment.
• Carry out other duties that may reasonably be required by the Company.

Skills & Knowledge Required

• Full QFA, required on commencement.
• Strong analytical and problem-solving skills.
• Customer-focused approach with the ability to communicate complex information clearly.
• Ability to work independently and collaboratively as part of a team.
• Strong communication and relationship-management skills.
• Knowledge of the risk-control and regulatory environment.
• Experience of dealing with elderly clients is beneficial.

What We Can Offer You

• Flexible working-from-home options as part of Cornmarket Flex ways of working.
• Significant investment in professional development, including relevant insurance and professional qualifications.
• Annual leave that increases with service, plus an option to take additional flexi leave.
• Attractive and flexible pension contribution rates.
• Health insurance or wellness subsidy.
• Fully paid family leave, including maternity, paternity and surrogacy leave.
• Performance-based bonus or commission.
• Income protection, life cover and discounts on financial products.
• Comprehensive health and wellbeing programme, Employee Assistance Programme and active Sports & Social Club.
• Can-do, will-do attitude with a relentless customer focus.
• Resilient, ambitious and self-motivated.
• Target-driven and influential.

Controlled Function

This role is a controlled function as defined by the Central Bank Reform Act 2010 Regulations 2011. Any appointment is conditional on the Company being satisfied that the appointee meets the requirements set out in the Fitness and Probity Standards issued by the Central Bank. The Company must complete prescribed due diligence to assess the appointee’s fitness and probity.

Cornmarket is committed to building an inclusive workplace environment and is proud to be an equal opportunities employer. All qualified applicants will be considered for employment without regard to age, disability, ethnic background, family status, gender identity or expression, marital status, membership of the Traveller Community, national origin, race, religion or sexual orientation. We are committed to providing reasonable accommodations to qualified individuals with disabilities during the employment application process. To request an accommodation, please contact the Talent Acquisition Team. To review our data-use practices, please visit the Recruitment Data Privacy Notice.