Retail Team Lead — Drive Customer Experience

Frasers Group; Cork; On-site; EUR 30,000 - 38,000; Full time

Benefits offered by this job

Monthly & Quarterly Bonuses

Company pension scheme

20% discount across Frasers Group

Fearless1200 Incentive Scheme

Development Courses & National Quals

Holiday pay

40% Uniform discount

Job summary

Sports Direct in Ireland is seeking an experienced Supervisor to lead an instore department, train your team and deliver a world-class customer experience.

You will drive store performance, maintain visual merchandising standards and foster a positive working environment while supporting personal and commercial growth through our development programs, bonuses, pension, and staff discounts across Frasers Group brands.

Qualifications

• Recent Supervisory experience.
• Passion for retail and people.
• Confident leader who can motivate and challenge others to deliver.
• Detail orientated.
• Ability to communicate at all levels.
• A desire and hunger to be the best.
• Promote the Sports Direct values and our culture to internal and external parties.

Responsibilities

• Lead a small team in one of our instore departments.
• Be a role model for the delivery of a world-class customer experience and train your team to deliver this consistently.
• Create an engaging working environment for colleagues.
• Providing on the spot feedback, and celebrating success.
• You will support in delivering meticulous store presentation taking pride in implementing visual merchandising standards that align with the Sports Direct Brand.
• Drive store performance to achieve commercial goals and brand knowledge.

Skills

Supervisory experience

People management

Customer service

Communication skills

Team leadership

Job description

Sports Direct in Ireland is seeking an experienced Supervisor to lead an instore department, train your team and deliver a world-class customer experience.

You will drive store performance, maintain visual merchandising standards and foster a positive working environment while supporting personal and commercial growth through our development programs, bonuses, pension, and staff discounts across Frasers Group brands.