Retail Supervisor: Customer Experience & Betting

BoyleSports; Dublin; On-site; EUR 25,000 - 30,000; Full time

Job summary

A leading retail company in Dublin is looking for a Customer Service Assistant to enhance customer experiences. You will support day-to-day shop operations, engage with customers, and ensure high presentation standards. Ideal candidates are detail-oriented, have a passion for sports, and possess strong communication skills. Full training is provided, and flexibility is essential in this seven-day-a-week role.

Qualifications

• Customer service focused with the ability to build rapport with customers.
• Strong attention to detail and numeracy skills.
• Excellent communication skills and ability to work in a team.

Responsibilities

• Assist the Shop Manager with daily operations.
• Open and close the shop as needed.
• Manage shop team in absence of management.
• Provide outstanding customer experience.
• Accept and process customer bets correctly.

Skills

Customer service focused

Trust and integrity

Flexibility

Adaptable to shop environment

Attention to detail

Strong numeracy skills

People person

Interest in sporting industry

Excellent communication skills

Job description

A leading retail company in Dublin is looking for a Customer Service Assistant to enhance customer experiences. You will support day-to-day shop operations, engage with customers, and ensure high presentation standards. Ideal candidates are detail-oriented, have a passion for sports, and possess strong communication skills. Full training is provided, and flexibility is essential in this seven-day-a-week role.