Retail Supervisor

Screwfix Direct Ltd.; The Municipal District of Bray; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading retail company in Ireland is seeking a Retail Supervisor to manage a small team and deliver exceptional customer service. Responsibilities include ensuring smooth store operations, hosting customers, and maintaining high standards. The ideal candidate will have supervisory experience in a fast-paced environment and a passion for business. This role offers a competitive salary and benefits, including generous annual leave and discounts.

Benefits

29 days annual leave, increasing with service

20% discount

Excellent training and development opportunities

Qualifications

• An experienced supervisor or duty manager in a fast-paced environment.
• Ability to give exceptional customer service and translate that into sales.
• Inquisitive and focused on continuous improvement.
• Passionate about the business.

Responsibilities

• Lead by example and guide customers to the right products.
• Ensure smooth store operations including cash reconciliations and stock management.
• Be part of a team that takes pride in the store.

Skills

Customer service

Team management

Sales experience

Flexibility

Job description

Overview

You’ll be a vital part of the team, getting stuck in and leading by example. Whether you’re front‑of‑house helping customers or in the warehouse keeping our standards high, customers are always at the front of your mind. And with the help of our excellent training programmes and varied shift patterns to support a healthy work life balance, you’ll be on the right track for a promising career with us!

Hours to be worked 5 days out of 7 across Monday to Sunday on a rota basis

Opening hours:

Monday – Friday (7am to 8pm)

Saturday (7am to 6pm)

Sunday (10am to 6pm)

Responsibilities

WHAT’S IT LIKE TO BE A RETAIL SUPERVISOR?

• Host – you’ll be the team leader, hosting in store, setting an example of what great looks like. You’ll understand what your customers need, guide them to the right products, and make it super easy for them.
• Store standards – you’ll make sure everything runs smoothly from cash reconciliations, to customer queries, audit compliance and stock management.
• Part of the team – you’ll join a team that takes pride in their store, working together and having lots of fun along the way!

Qualifications

YOU ARE…

• An experienced supervisor or duty manager who is used to managing a small team in a fast‑paced environment.
• Great at giving amazing customer service, and able to translate that into sales.
• Inquisitive, ever‑questioning and ever‑improving.
• Passionate about our business.
• Friendly, flexible, reliable, honest and like to work hard!

WHAT’S IN IT FOR YOU?

• Joining Screwfix means joining a growing team – full of support, opportunities, and fun!
• We offer a competitive salary.
• 29 days annual leave (including an allowance for Bank Holidays). Increasing with length of service, up to a maximum of 34 days annual leave.
• 20% discount with Screwfix and B&Q Ninety…
• We’ll also help you be the best you can be, with excellent training and ongoing development.

To find out more about us, please email [e-mail] for any queries.

Follow us and find out more on our LinkedIn, Instagram & Twitter pages.

Apply now! – Upload your CV and complete your application.

*Our hourly rates may include a location allowance which is reviewed annually and may change.

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.

If you require any additional support or adjustments to help you make an application, please contact us at [e-mail].