Retail Store Team Leader: Elevate Customer Experience

Primark; Letterkenny; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

23 days annual leave

Pension

Colleague discount

Enhanced maternity and paternity leave

Employee assistance programme

Job summary

Primark is seeking a proactive Team Manager for a 3-month fixed-term contract to lead a store department and drive customer experience. You will collaborate with the management team to ensure smooth daily operations, stock management, and visual merchandising while coaching and developing a motivated team.

The role emphasizes delivering strong sales performance, organisation, and a customer-centric approach within a dynamic, global fashion retailer environment.

Qualifications

• Experience leading a team and coaching staff.
• Ability to drive performance through commercial understanding.
• Focus on building relationships to boost employee well-being.
• Strong organisational and problem-solving abilities.

Responsibilities

• Collaborate with the management team to support daily store operations.
• Manage an allocated department including planning, stock, planograms and visuals.
• Oversee till areas or fitting rooms when required.
• Organise and supervise Retail Assistants, assigning daily tasks.
• Motivate and coach the team to deliver exceptional customer experience and sales.
• Pursue personal development through digital learning and career pathways.

Skills

Leadership

Coaching

Commercial awareness

People management

Organisational skills

Job description

Primark is seeking a proactive Team Manager for a 3-month fixed-term contract to lead a store department and drive customer experience. You will collaborate with the management team to ensure smooth daily operations, stock management, and visual merchandising while coaching and developing a motivated team.

The role emphasizes delivering strong sales performance, organisation, and a customer-centric approach within a dynamic, global fashion retailer environment.