Retail Store Manager- Clonmel

eir Ireland; Clonmel; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Clonmel is seeking a Retail Store Manager to lead a team, ensure exceptional customer service, and achieve sales targets. The ideal candidate has experience in retail, strong communication skills, and a passion for mobile technology. This role offers a competitive salary with attractive commission potential and various employee benefits, fostering a supportive and dynamic work environment.

Benefits

Ongoing professional development

Dynamic work environment

Enhanced earning potential

Employee wellness programme

Discounted healthcare plan

Pension scheme contribution

Generous annual leave

Diversity and Inclusion commitment

Qualifications

• 2-5 years of retail or customer-facing experience preferred.
• Ability to engage customers confidently and build trust.
• Industry knowledge is an advantage but not essential.

Responsibilities

• Manage the store’s daily operations and lead a motivated team.
• Set and achieve monthly sales targets to grow the business.
• Deliver exceptional service and provide tailored solutions to customers.
• Foster a high-performance culture.

Skills

Strong communication skills

Customer engagement

Passion for mobile technology

Education

Relevant diploma or certification

Job description

Retail Store Manager – Clonmel, Tipperary

Business Area: Clonmel

About This Role

As a Retail Store Manager at eir, you will be the face of our brand, leading a passionate team that drives customer satisfaction and sales success. In this role you will be responsible for delivering exceptional customer service while managing the day‑to‑day operations of the store. Your primary focus is ensuring both new and existing customers receive personalised broadband and mobile solutions that suit their needs. You’ll play a vital role in maximising revenue and enhancing eir’s position in a competitive retail market. Enjoy a competitive salary along with additional earnings from our attractive commission structure.

Why This Role

This is an exciting opportunity to lead a thriving store while contributing directly to the success of the eir brand.

As the Retail Store Manager, you’ll:

• Manage the store’s daily operations and lead a motivated team.
• Set and achieve monthly sales targets to grow the business.
• Deliver exceptional service and provide tailored solutions to customers.
• Foster a high-performance culture, motivating your team to hit goals and exceed customer expectations.

Benefits Include

• Ongoing professional development and training opportunities.
• A supportive and dynamic work environment where growth is encouraged.
• The chance to make a real impact within one of Ireland's leading telecommunications companies.
• Enhanced earning potential through various staff incentives.
• Staff offer.
• Free eir Wellness Programme & Employee Assistance Programme.
• €500 Employee Referral Scheme.
• Discounted healthcare plan.
• Pension scheme contribution.
• 22 days annual leave.
• Generous family‑friendly policies, including fertility, pregnancy loss, menopause and others.
• Commitment to Diversity and Inclusion.
• Paid leave benefits incl. maternity and sick leave benefits.
• Tax saver tickets and bike to work scheme.

Salary and remuneration

Monthly salary + competitive commission structure.

Expectations From The Role

• Understanding Customer Needs: Engage with customers to identify their needs and offer tailored broadband and mobile solutions.
• Achieving Sales Targets: Lead by example to ensure individual and team sales targets are consistently met and exceeded.
• Customer Retention: Effectively manage customer queries, ensuring their issues are resolved promptly and efficiently to build long‑lasting loyalty.
• Operational Excellence: Oversee the daily operational aspects of the store, including stock control, cash management and administrative duties.
• Policy and Procedure Implementation: Ensure adherence to eir's policies and procedures to provide the highest level of service and operational standards.
• Market Awareness: Stay current with industry trends and competitor offerings to provide customers with up‑to‑date and relevant information.

Requirements For A Successful Application

Knowledge, Skills And Abilities

• Strong communication skills with the ability to simplify complex products and services.
• Ability to engage customers confidently, offering tailored solutions and building trust.
• A passion for mobile technology and telecommunications, with curiosity to stay up to date with the latest industry developments.

Qualifications

• Relevant diploma or certification is a plus, but not essential.
• 2-5 years of retail or customer‑facing experience preferred (life experience considered).
• Industry knowledge is an advantage but not essential; ongoing training is provided to ensure you’re up to speed.

At eir, we’re all about building connections—whether that’s through our products or our people. Working here means being part of a team that’s passionate about customer experience and driven by results. If you’re looking for a role where you can grow your career, develop your leadership skills and make a real impact—this is the place for you.

eir reserves the right to conduct appropriate suitability checks in relation to prospective employees including but not limited to reference checking and/or other searches using publicly available information.

We are committed to creating an inclusive and supportive work environment. If you require any reasonable adjustments during the application or interview process, please let us know, and we will work with you to meet your needs.

#eirforall.