Retail Shop Assistant – Tools & DIY Customer Service

Wurth Ireland Ltd; Kilkenny; On-site; EUR 36,000 - 40,000; Full time

Benefits offered by this job

24 days annual leave

Structured onboarding programme

Top performer trips

Paid sick leave

Employee referral scheme

Staff discount

Long service rewards

Career progression opportunities

Wellness initiatives with EAP

Job summary

Wurth Ireland Ltd is recruiting a Shop Assistant for our Kilkenny branch, Unit 1A, Hebron Industrial Estate. You will drive store sales, deliver knowledgeable customer service and promote our wide range of products.

Join a team that takes pride in its store and enjoys a supportive, energetic work environment. The role emphasizes relationship building, daily shop maintenance, and achieving sales targets while staying security-conscious.

Qualifications

• The ideal candidate will be experienced in selling with a strong ambition to succeed.
• People person with exceptional demonstrated customer service qualities and a positive can-do attitude.
• Prepared to work hard and embrace learning opportunities.
• A great communicator who loves to help people.
• Friendly, reliable, honest and enthusiastic.

Responsibilities

• Building effective relationships with customers through value added selling.
• Identifying sales opportunities and offering advice and solutions on our extensive range of products.
• Striving to achieve monthly key performance indicators including sales & margin targets.
• Maintaining a clean shop and effectively merchandised counter area.
• Ensuring stock levels are maintained.
• Making telesales calls to new or existing customers.
• Keeping your working environment tidy and safe.
• Being security conscious at all times.

Job description

Wurth Ireland Ltd is recruiting a Shop Assistant for our Kilkenny branch, Unit 1A, Hebron Industrial Estate. You will drive store sales, deliver knowledgeable customer service and promote our wide range of products.

Join a team that takes pride in its store and enjoys a supportive, energetic work environment. The role emphasizes relationship building, daily shop maintenance, and achieving sales targets while staying security-conscious.