Retail Manager - Travel Retail UK & ROI

Charlotte Tilbury Beauty; Dublin; On-site; EUR 75,000 - 95,000; Full time

Job summary

Charlotte Tilbury Beauty is seeking an ambitious Retail Manager to lead the Global Travel Retail team. The role drives in-store performance, nurtures retailer partnerships, and delivers industry‑leading commercial results through regional leadership and strong budget discipline.

The position requires extensive travel across the region, with a regular presence in Dublin. You will manage a regional team of store-based managers and retail artists to ensure consistent magic across Travel Retail

Qualifications

• Experience leading a regional retail team (store-based Business Managers and Retail Artists).
• Strong budget management, forecasting, reporting and data analysis capabilities.
• Willingness to travel regionally, including Dublin and other key locations.
• Customer-facing excellence and in-store engagement experience.

Responsibilities

• Define development & growth strategy with the Head of Travel Retail for the UK & ROI.
• Deliver sell-out in line with forecast commitments and track store forecasts.
• Provide regular business updates and market insight between stores and the Magic office.
• Build retailer relationships to optimise brand presence and joint trading plans.
• Collaborate with teams to develop, launch and sustain plans for stores and NPD to reach top rankings.
• Maximise local investments and drive omnichannel sales, managing partner conflicts.
• Lead quarterly business reviews and external strategy meetings with insights and actions.
• Exceed KPIs and drive overall commercial performance.

Skills

Retail leadership

Budget management

Forecasting

Data analysis

Team development

Job description

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission, to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

About Charlotte Tilbury Beauty

Founded in 2013 by world‑renowned makeup artist and beauty entrepreneur Charlotte Tilbury CBE, Charlotte Tilbury Beauty has transformed the global beauty industry with one mission, to empower everyone, everywhere to look and feel like the most confident version of themselves. With our easy‑to‑use, easy‑to‑choose, easy‑to‑gift icons, we've become one of the most talked‑about beauty brands on the planet - and the magic is only growing.

Today, we're a global beauty phenomenon, scaling at record speed across 50+ markets with over 3,000 Dream Team members bringing the Tilbury magic to life every single day. Across the world, our Retail Teams and Magic Offices work hand‑in‑hand to shape the Charlotte Tilbury experience - from the glamour of London and the style capitals of Europe, to the energy of the Americas, the vibrant beauty hubs of the Middle East and the fast‑growing innovation centres across APAC. Every region brings its own sparkle, culture and community, creating the unmistakable magic of Team Tilbury.

We're bold. We're disruptive. We're powered by creativity, innovation and industry‑leading tech. And as we continue to break records across countries, channels and categories, we're looking for extraordinary talent to join us.

About The Role

We're looking for an ambitious and experienced Retail Manager to join our fabulous, newly appointed Global Travel Retail team. The successful candidate will help drive the Charlotte Tilbury business in stores whilst building and nurturing strong Retailer partnerships to deliver industry‑leading financial results. They will identify new commercial opportunities and negotiate best‑in‑class reciprocal support to maintain a strong brand position within the market and bring the Tilbury magic to life in stores and online.

This is a highly visible field‑based role requiring regular travel across the region, including approximately one day per week in Dublin and a further two days per week across other key locations. The successful candidate will thrive in a fast‑paced, customer‑facing environment and enjoy spending time in‑store, supporting teams, building retailer relationships, and ensuring excellence in execution across the business.

As a critical part of the Global Travel Retail team, this role will lead a defined regional team comprising store‑based Business Managers and Retail Artists, through which it will be their responsibility to ensure that Charlotte Tilbury provides a consistent magical customer experience across the Travel Retail estate. The Retail Manager will demonstrate inspirational retail team leadership alongside strong commercial acumen, striving for optimal resource and cost management, showcasing strong budget management capability, and being confident in retail sales forecasting, reporting and data analysis.

Lastly, they will strive to exceed all Key Performance Indicators, including retail targets, footfall versus conversion, and overall commercial performance

As a Retail Manager you will

• Define development & growth strategy with the Head of Travel Retail for the UK & ROI and implement successfully in your region/stores.
• Deliver sell out in line with forecast commitments. Produce & track against store level forecasts to support financial business commitments
• Deliver regular business/sales updates & critical market insight, acting as the connection between our stores and Magic office.
• Build strong relationship with Retailer contacts to optimise brand presence, maximise share of voice and negotiate industry leading joint trading plans. Identify and capitalise on opportunities to drive brand awareness, performance, and market share across the region
• Work in close collaboration with the Head of Travel Retail, Sales Executive & Travel Retail Marketing & VM teams to develop, launch and sustain plans for all stores and NPD with ultimate goal to ensure all Charlotte Tilbury Beauty counters reach #1 makeup & beauty rankings across all stores
• Work with local market to maximise local investments and drive omnichannel sales, managing possible conflict between retail partners.
• Lead quarterly business reviews & half year external strategy meetings producing strong insight and action driven