Retail Manager

Avoca; Wicklow; On-site; EUR 40,000 - 55,000; Full time

Job summary

Avoca Kilmacanogue is seeking a passionate Retail Manager to lead our Kilmacanogue store in a fast-paced, customer-focused environment. You will drive sales, manage a team, and uphold Avoca's premium brand standards across departments.

You'll bring commercial acumen, strong leadership, and a hands-on approach to recruitment, training, visual merchandising, and operational duties including cash handling and stock accuracy. Join a team committed to excellence and growth.

Qualifications

• Proven leadership experience managing and developing retail teams.
• Strong commercial awareness with ability to drive sales and profitability.
• Commitment to delivering exceptional customer service.
• Excellent organisational and communication abilities.
• Proactive, solution-oriented mindset with attention to detail.

Responsibilities

• Lead the store team to achieve sales targets and margin goals.
• Ensure high standards of customer service and resolve escalated issues professionally.
• Maintain visual merchandising and brand presentation across departments.
• Recruit, train, and develop staff to foster a motivated and high-performing team.
• Oversee operational duties including cash handling, stock accuracy, and compliance.
• Manage relationships with suppliers and concession partners.
• Collaborate with senior leadership to implement strategic commercial initiatives.

Skills

Commercial awareness

Leadership

Customer service

Organisational skills

Communication

Problem solving

Job description

Retail Manager - Kilmacanogue Store

Location: Kilmacanogue, Co. Wicklow

Company: Avoca

Job Type: Full-time, Permanent

Avoca operates in 13 locations across the country. After all this time, the ethos of Avoca remains the same. We cherish our time-honoured traditions, which have been lovingly passed down through several generations. Our skills might be steeped in a long and rich tradition, but our attitude is to look to the future. We are now heralded as one of Ireland's most exciting retail stores, with a host of award-winning cafes, restaurants and food markets crammed with artisanal ingredients from near and far.

Avoca is seeking a passionate and commercially driven Retail Manager to lead our Kilmacanogue store. This is a fantastic opportunity for a retail professional who thrives in a fast-paced, customer-focused environment and is eager to make a meaningful impact in a premium lifestyle brand.

What You'll Bring

• A strong sense of commercial awareness and ability to drive sales and profitability
• Proven leadership skills with experience managing and developing teams
• A commitment to delivering exceptional customer service
• Excellent organisational and communication abilities
• A proactive, solution-oriented mindset with attention to detail

Key Responsibilities

• Lead the store team to achieve sales targets and margin goals
• Ensure high standards of customer service and resolve escalated issues professionally
• Maintain visual merchandising and brand presentation across all departments
• Recruit, train, and develop staff to foster a motivated and high-performing team
• Oversee operational duties including cash handling, stock accuracy, and compliance
• Manage relationships with suppliers and concession partners
• Collaborate with senior leadership to implement strategic commercial initiatives

Why Join Avoca?

At Avoca, we celebrate creativity, quality, and community. You'll be part of a team that values innovation and excellence, with opportunities to grow your career in a supportive and inspiring environment.