Retail Lead

Tirlan; Leinster; On-site; EUR 60,000 - 80,000; Full time

Job summary

A renowned food and nutrition co-operative in Ireland seeks a Retail Lead to support daily operations at the Monasterevin branch. You will work closely with the Branch Manager to enhance customer experience and drive retail sales. Ideal candidates should possess in-depth retail expertise and strong communication skills. This position offers an opportunity to grow within a sustainable and innovative environment.

Qualifications

• In-depth retail expertise required.
• Strong communication and problem-solving skills preferred.
• Ability to work collaboratively in a team.

Responsibilities

• Assist the Branch Manager in daily operations.
• Identify new retail sales opportunities.
• Provide excellent customer service and guidance.

Skills

Retail expertise

Effective communication

Problem-solving

Team collaboration

Organizational skills

Job description

Company description:

Tirlán is a world‑class food and nutrition co‑operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands. The farmer‑owned co‑operative has a first‑class track record of success in the global market.

Rooted in a rich heritage of family farming and embedded in its communities, Tirlán has evolved to bring the passion of its farmers and their high‑quality milk and grains to the international marketplace. Using modern‑day technology and applying the best processes to its milk pool of three billion litres and its premium grains portfolio, Tirlán now exports to more than 80 countries.

Its award‑winning brands are household names in Ireland, and include Ireland’s number one consumer dairy brand, Avonmore. The organisation draws on a wealth of experience to deliver exceptional products and tailored nutritional solutions including Kilmeaden, Wexford, Truly Grass Fed, Solmiko, CheddMax and GAIN Animal Nutrition. Tirlán has a strong market presence in the UK, France, Germany, UAE, the US, North Africa, Japan and China.

A talented team of over 2,100 people manage Tirlán’s network of 11 production facilities, with annual revenues of over €3 billion. Tirlán is committed to sustainability through its comprehensive Living Proof programme and has signed up to the Science‑Based Targets initiative (SBTi). For more information, visit

Job description:

Retail Lead

Monasterevin

Tirlán

Tirlán is a world‑class food and nutrition co‑operative, with a diverse portfolio of quality ingredients, leading consumer and agri brands.

Tirlán owns leading brands such as Avonmore, Kilmeaden Cheese, Millac, Solmiko, Truly Grass Fed, Premier Milk, Wexford, and GAIN Animal Nutrition.

We nurture a talented team across Ireland, the US, MEA and China, delivering annual revenues of over €3 billion, and over 2,300 people to manage our network of 11 processing plants and 52 agri branches. Our purpose is to nourish the world, while safeguarding our environment for future generations.

Role Profile

We have an exciting opportunity for a passionate, reliable and committed individual who is willing to work and wants to build a career in the agricultural industry. This role will report to the Branch Manager and will assist in all duties required to safely and effectively carry out the daily branch operations. This role is based in our Monasterevin Branch, Co Kildare.

Responsibilities

• Support the Branch Manager in all tasks necessary to ensure the smooth and safe operation of daily retail branch activities.
• Work collaboratively with the branch manager and local sales team to identify and develop new retail sales opportunities, as well as develop a strong customer base.
• Provide knowledgeable and professional customer service, offering guidance on products and services to ensure a positive shopping experience.
• Ensure that all product displays are maintained to the highest standard, with clear pricing and accurate signage, reflecting the branch’s commitment to excellence.
• Monitor and manage inventory levels closely, with particular attention to high‑demand retail products during peak times of the year.
• Strictly adhere to company policies and procedures, ensuring compliance with all internal audit requirements.
• Collaborate with cross‑functional teams during store campaigns and projects to drive customer engagement and sales.
• Champion the organisation’s customer service programme in the branch to enhance the overall customer experience.
• Proactively identify and address health and safety risks, communicating any concerns directly to management.

Requirements

• In‑depth retail expertise.
• Effective communicator with strong problem‑solving skills.
• Collaborative team member and capable leader.
• Self‑motivated, ambitious and able to follow direction or take initiative.
• Highly organised.

Desired Skills

• Bring fresh ideas and creative thinking to everyday challenges, encouraging innovative approaches to merchandising, customer interactions, and operational improvements.
• Demonstrate adaptability in a fast‑paced retail environment, showing resilience when faced with shifting priorities or unexpected issues.
• Display strong digital literacy, with the ability to quickly learn and utilise new technologies and retail systems.
• Possess strong planning skills, using data and feedback to inform decisions and drive measurable results.

About us

Through our expertise in and development, customer insights, food safety and state‑of‑the‑art manufacturing we bring innovative food and nutrition solutions to a global market. Our new and vibrant headquarters in Kilkenny City operates as a collaboration hub where multi‑functional teams come together in a hybrid work environment.

Commitment to Diversity & Inclusion

We believe in the value of difference. We know that different perspectives, life experience and backgrounds can drive innovation and deliver growth.

We welcome people from all walks of life without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, or disability status.

Join our Talent Pool

Considering a new career in Tirlán but this isn’t the role for you? Join our talent community and sign up for job /careers.

Tirlán is a values based organisation.