Retail Customer Service Lead – Bets & Brand Ambassador

BoyleSports; Galway; On-site; EUR 25,000 - 30,000; Full time

Job summary

A leading retail establishment in Galway is seeking a Customer Service Assistant to provide outstanding customer service and assist in daily shop operations. This full-time position involves guiding shop transactions, maintaining presentation standards, and ensuring a high-quality customer experience. The ideal candidate is customer-focused, reliable, and eager to progress in their career. Full training is provided, making this an excellent opportunity for personal development.

Qualifications

• Customer-minded individual with a passion for helping others.
• Ability to work well in a team and independently.
• Ambitious and driven to progress within the company.

Responsibilities

• Assist Shop Manager with daily operations.
• Guide shop operations in the absence of managers.
• Maintain high shop presentation standards.
• Provide outstanding customer service.

Skills

Customer service focused

Trust and integrity

Flexibility

Attention to detail

Strong numeracy skills

Excellent communication skills

Problem-solving

Organized and reliable

Good cash handling

Job description

A leading retail establishment in Galway is seeking a Customer Service Assistant to provide outstanding customer service and assist in daily shop operations. This full-time position involves guiding shop transactions, maintaining presentation standards, and ensuring a high-quality customer experience. The ideal candidate is customer-focused, reliable, and eager to progress in their career. Full training is provided, making this an excellent opportunity for personal development.