Retail Customer Advocate – Flexible Hours

Tesco Ireland; Dublin; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Competitive Salary

Bonus Scheme*

Virtual GP service

Employee Assistance Programme (EAP)

Colleague Clubcard discounts

Life Assurance

Pension Plan

Save As You Earn Scheme

Paid Family Leave

Bike to Work

Long Service Awards

Commuter Scheme

Job summary

Tesco Ireland is hiring for a store role focused on delivering outstanding customer service and supporting operations across departments. You will engage with customers, maintain product availability, and contribute to a clean, safe store environment.

This position emphasizes teamwork, reliability, and the ability to follow instructions while delivering consistent service aligned with Tesco’s values.

Qualifications

• Able to give great, natural customer service by proactively smiling, greeting, acknowledging and helping customers.
• Works hard for customers, your team and your department.
• You are able to prioritise to ensure anything you do is right for our customers.
• Adaptable and resilient to meet the ever changing demands of our business.
• You must be able to follow instructions either verbal or written.
• You are reliable and a good timekeeper.
• You must be smart and tidy at all times.

Responsibilities

• Always put the customer first and consider them in everything you do.
• Get to know your customers and serve them with pride.
• Help to ensure products and services are available for customers at all times.
• Handle all products with care to maintain quality and ensure they reach the customer in the best condition.
• Keep the shop floor and back areas clean and tidy at all times.
• Using the training you receive, follow department routines and processes.
• Follow all company policies and adhere to Health and Safety routines.
• Whilst you will have a core role, you may be asked to support your colleagues by helping in other departments.

Skills

Customer service

Communication

Teamwork

Time management

Job description

Tesco Ireland is hiring for a store role focused on delivering outstanding customer service and supporting operations across departments. You will engage with customers, maintain product availability, and contribute to a clean, safe store environment.

This position emphasizes teamwork, reliability, and the ability to follow instructions while delivering consistent service aligned with Tesco’s values.