Retail Assistant Manager - Customer Excellence & Ops Lead

One Recruitment; Dublin; On-site; EUR 32,000 - 35,000; Full time

Job summary

A leading recruitment agency is seeking an Assistant Manager in Dublin. The ideal candidate will have at least two years of experience in a supervisory role, with a strong focus on customer service and retail excellence. Responsibilities include supporting daily operations, ensuring high standards of hygiene, and addressing customer queries effectively. Competitive salary and flexible working arrangements offered.

Benefits

Competitive salary & flexible working arrangements

Staff Discount

Paid Family Leave including Maternity & Parental Leave

Enhanced annual leave entitlements up to 27 days

VHI Health Insurance Funded Scheme

Colleague Assistance Programme- GP Online & Counselling Service

Employee Referral Bonus

Travel & Bike to Work Scheme

Save as you earn Scheme

Mileage Scheme

Ongoing training, appraisals and career progression opportunities

Qualifications

• Minimum 2 years experience in a Supervisory/ Management position.
• Levels 1 & 2 knowledge of food safety is a distinct advantage.
• Passion for retail and customer excellence.

Responsibilities

• Ensure customer satisfaction is the priority.
• Support the Site Manager in day-to-day operations.
• Maintain hygiene standards throughout the store.
• Professionally handle customer queries and complaints.

Skills

Customer service excellence

Excellent communication

Delegation skills

Strong work ethic

Ability to thrive in fast-paced environment

Job description

A leading recruitment agency is seeking an Assistant Manager in Dublin. The ideal candidate will have at least two years of experience in a supervisory role, with a strong focus on customer service and retail excellence. Responsibilities include supporting daily operations, ensuring high standards of hygiene, and addressing customer queries effectively. Competitive salary and flexible working arrangements offered.