Retail Assistant

Holland & Barrett Benelux; Dundrum; On-site; EUR 18,000 - 25,000; Full time

Benefits offered by this job

30 days holiday

Virtual GP access

Health testing kit

Employee Assistance Program

Life assurance

Product allowance

Colleague discount

Retailer discounts

Wellhub membership

Cycle to Work

Job summary

Holland & Barrett Benelux in Dundrum, Ireland, is seeking a Retail Assistant for a permanent 35-hour-per-week role at €15.40 per hour. You will welcome customers, help them find wellness products, and deliver outstanding service in a busy retail environment.

You will complete our training to build product knowledge, support promotions, keep shelves and displays high quality, and collaborate with your team to ensure a positive shopping experience for every customer.

Qualifications

• Welcoming customers and helping them find the right products for wellness goals.
• Confidently recommending products and solutions while delivering outstanding customer service.
• Maintaining shelves stocked and merchandising displays to a high standard.
• Supporting promotions and store presentation to meet operational standards.
• Working collaboratively with the team to achieve store goals and a positive shopping experience.
• Using a consultative approach to understand customer needs and advise accordingly.
• Completing our training to build product knowledge and provide trusted guidance.

Responsibilities

• Greet customers and assist with product selection for wellbeing goals.
• Provide product recommendations and excellent service.
• Keep shelves stocked and displays tidy and appealing.
• Support promotions and maintain store appearance and standards.
• Work with colleagues to hit store targets and create a positive customer journey.
• Use consultative selling to understand customer needs in-store and online.
• Complete required training to enhance product knowledge.

Skills

Customer service

Communication

Teamwork

Wellness interest

Adaptability

Tools

Tablet usage

Job description

Flexibility required. Store trades: Monday - Friday: 9am - 9pm, Saturday: 9am - 7pm & Sunday: 10am - 7pm

Permanent | 35 hours per week

€15.40 per hour

At Holland & Barrett, we're more than a retailer, we're trusted partners in helping people make health and wellness a way of life. As a Retail Assistant , you'll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors.

Whether you're already passionate about wellbeing or simply curious to learn more, we'll give you the training, support and opportunities to build your knowledge and make a real difference every day.

What you'll be doing

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.

What you'll bring

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Benefits

• 30 days' holiday, including bank holidays.
• 24/7 Virtual GP access.
• Annual free at-home health testing kit (after 6 months' service).
• Access to our Employee Assistance Programme and Mental Health First Aiders.
• Life assurance (2x salary after 6 months' service).
• €50 colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount in store and online.
• Access to cashback and discounts from a wide range of retailers.
• Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.
• Cycle to Work scheme.

About Holland & Barrett

For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.

Inclusion & accessibility statement

At Holland & Barrett, we believe diverse perspectives make us stronger. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.

We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.