Residential Service Manager, Co. Mayo

Western Care Association; Dublin; On-site; EUR 54,000 - 64,000; Full time

Benefits offered by this job

Pension and Life Insurance Scheme

Generous annual leave

Career progression opportunities

Flexible working where feasible

Employee Assistance Programme (EAP)

Job summary

Western Care Association is recruiting for a Person in Charge (Social Care Leader Grade) across our services in County Mayo. You will lead and supervise a staff team delivering person-centred support and ensure high-quality service.

You will demonstrate strong leadership, drive innovation, coach staff and collaborate with families, community partners and multidisciplinary teams. A relevant social care qualification (level 7+) and management experience are required; CORU registration is

Qualifications

• Minimum 3 years managerial or supervisory experience in the social care sector
• CORU registration desirable; will be expected to work towards registration within timeframe
• Strong leadership in coaching, mentoring and developing staff
• Commitment to equality, inclusion and quality of life for individuals
• Ability to collaborate with families, community leaders and multidisciplinary teams

Responsibilities

• Lead and supervise a staff team delivering person-centred support
• Coach, mentor and develop staff and training initiatives
• Drive innovation and change across services
• Ensure high-quality service provision and financial accountability
• Work collaboratively with families, community partners and multidisciplinary teams

Skills

Leadership

Coaching & mentoring

Communication

Problem-solving

Education

Social Care degree (Level 7+)

Management qualification

Tools

IT systems proficiency

Budget management basics

Job description

At Western Care we aim to provide the most appropriate care, in the most appropriate setting for the people we support. And right now, we are looking to grow and support our team across County Mayo.

Why not be part of a progressive team, that's delivering for its community.

Western Care - Supporting People To Live Their Lives.

We are currently recruiting for Persons In Charge (Social Care Leader Grade) across our Services in Co. Mayo

Locations include Ballinrobe & Castlebar

Contracts are Permanent 39 hours per week

For further enquiries, please contact the following Area Managers

• Mary Forkan - [e-mail] (Ballinrobe)
• Martin Heneghan - [e-mail] (Castlebar)

Closing Date: September 30th, 2026

Additional Information

Please note that panels may be formed from this competition to fill similar posts within the organisation.

Job Brief

As Person in Charge, you will be responsible for coaching, mentoring and supervising a staff team that supports people to live the life of their choosing. You will bring strong leadership qualities to the role, ensuring high-quality service provision, including responsibility for the training and development of staff along with a proven track record in leading innovation and change.

You will demonstrate leadership and the ability to work effectively in a dynamic environment alongside people supported, staff, families and community leaders. You will be able to provide guidance and constructive feedback to staff in a respectful and valued manner. You will also demonstrate an ability to present concepts and information relevant to autism-informed and other person-centred approaches, with creativity and a solutions-focused mindset.

Salary

Social Care Leader Pay Scale (Scale Range €54,440 to €63,976 per annum) -based on fulltime working hours i.e. 39 per week

Employment Benefits

• Competitive Salary in line with Department of Health consolidated scales
• Premium payments, including anti-social hours payments on residential rosters.
• Pension and Life Insurance Scheme.
• Generous Annual Leave often exceeding statutory entitlement.
• Dedicated learning and opportunities for career progression
• Flexible working arrangements where feasible.
• Employee Assistance Programme (EAP) which includes counselling support.
• Bike-to-Work Scheme.
• Sick pay scheme.

Qualification Details

Social Care Leader grade applicants must meet the following criteria:

• A relevant 3rd level qualification in Social Care, or equivalent (minimum level 7)
• Minimum of 3 years managerial or supervisory experience in the social care sector
• Management qualification
• CORU registration is desirable for this role. Applicants who are not yet registered will be expected to work towards obtaining registration within an agreed timeframe if successfully appointed

Candidate Requirements

• A genuine commitment to supporting individuals to achieve meaningful opportunities and positive change in their lives.
• Experience leading innovation, change and continuous improvement within a service setting.
• Strong understanding and appreciation of equality, inclusion and quality of life for all individuals.
• Ability to work collaboratively with stakeholders, including families, community leaders, and multidisciplinary teams.
• Experience working in a person-centred and family-centred manner.
• Experience facilitating and supporting individuals with high and/or complex needs.
• Strong problem-solving skills with the ability to develop innovative and creative service responses.
• Self-motivated with strong organisational and time-management skills.
• Proven experience in leadership or supervisory roles, including coaching, mentoring and developing staff teams.
• Excellent communication skills, with a collaborative approach to teamwork.
• Commitment to promoting a positive and inclusive workplace culture.
• Understanding of budget management and financial accountability within service settings.
• Understanding of New Directions standards for Day Services.
• Knowledge of HIQA standards and regulations essential for PIC roles.
• Willingness to be flexible and responsive to meet service demands as required.
• Proficiency in IT systems and applications.

Other Duties Involved

(Duties include, but are not limited to, the following)

• Contribute to and actively participate in the local service planning process, supporting the creative development and responding to the ongoing and changing needs of the service.
• Ensure a safe and respectful workplace, adhering to the organisation's Dignity at Work Policy and all Health & Safety requirements.
• Promote safety in all environments in line with the Association's practices and guidelines.
• Provide personal care and practical support to individuals as required.
• Use positive and proactive approaches to support individuals who may present challenging behaviours, consistent with organisational policies and best practice.

Other Requirements

• Full driver's license is essential.
• All applicants will be subject to Irish Garda Vetting and Reference checks.
• Applicants from countries outside the E.U. must provide relevant work authorization to take up employment in the Republic of Ireland. This documentation must be submitted with the application.
• Applicants who have lived outside of the Republic of Ireland or Northern Ireland for more than six months since the age of 18 will be required to provide Overseas Police Clearance.

Health

Applicants must be fully competent and capable of performing the duties of this role and be in a state of health that indicates a reasonable prospect of providing regular, reliable and efficient service

full job descriptions available by emailing [e-mail]