Reseller Operations, Supply Chain Account Manager- 18 month

Apple Inc.; Cork; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading tech company in Cork is searching for a Reseller Operations Supply Chain Account Manager. This role involves enhancing operational relationships with resellers across EMEIA by utilizing analytical skills to optimize product availability and drive sales growth. Candidates need proven experience in account management or supply chain roles, exceptional communication skills, and the ability to influence complex business relationships. This is an excellent opportunity for those who thrive in a fast-paced environment.

Qualifications

• Proven experience in account management or supply chain roles.
• Demonstrated analytical abilities for complex data evaluation.
• Strong solution-oriented planning skills.

Responsibilities

• Collaborate with reseller partners on product strategies.
• Conduct in-depth analysis of partner demand data.
• Lead regular forecast review meetings with partners.
• Manage new product introductions in the reseller channel.
• Identify and address potential supply chain disruptions.

Skills

Analytical skills

Communication skills

Interpersonal skills

Problem-solving

Attention to detail

Project management

Education

Relevant 3rd level degree (Maths, Engineering, Economics, Supply Chain)

Job description

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Reseller Operations, Supply Chain Account Manager- 18 month

Cork, County Cork, Ireland Operations and Supply Chain

Join our team leading operational relationships with Apple Resellers across EMEIA. As a Reseller Operations Supply Chain Account Manager, you'll cultivate strong external and internal partnerships, leveraging your analytical skills and influence to optimise product availability and drive sell-through. You'll be a key voice for the Reseller Channel within Operations, ensuring our products are in the right places at the right time. If you thrive in a fast-paced environment and enjoy influencing complex business relationships, this is your opportunity to make a significant impact.

Description

In this role, you will be the primary point of contact for operational matters between Apple's Operations team and our Reseller Channel across EMEIA. You will champion the needs of our Resellers, ensuring their voices are heard and their requirements are met. You'll use your analytical skills to forecast demand, optimise inventory levels, and improve supply chain efficiency, ultimately driving sales growth and enhancing the reseller experience.

Responsibilities

• Collaborate with key reseller partners to positively influence their product ranging, digital marketing, and assortment strategies, aligning them with Apple's overall business objectives.
• Develop and maintain strong, effective working relationships with key contacts at reseller partners, acting as a trusted advisor and problem-solver.
• Conduct in-depth analysis of partner demand data, identifying trends and patterns to improve forecast accuracy and minimise inventory holding costs.
• Lead regular forecast review meetings with reseller partners, discussing forecast assumptions, risks, and opportunities.
• Present executive-level reviews, clearly articulating forecast performance, key drivers, and recommended actions.
• Manage new product introductions (NPIs) within the reseller channel, ensuring smooth and timely product launches.
• Develop and implement seasonal strategies to optimise inventory levels and maximise sales during peak periods.
• Proactively identify and address potential supply chain disruptions, working with internal teams to mitigate risks.
• Monitor reseller compliance with contractual requirements, ensuring adherence to agreed-upon terms and conditions.
• Develop a deep understanding of each reseller partner's unique supply chain model, including their distribution network, inventory management practices, and key market dynamics.
• Drive continuous improvement initiatives to enhance supply chain efficiency and optimise product flow to reseller partners.

Minimum Qualifications

• Proven experience as an Account Executive, Supply Chain Analyst, Demand Planner, or similar role.
• Demonstrated analytical abilities, with the ability to evaluate, analyse, and present complex data to a broad audience.
• Strong solution-oriented analytical planning skills, with a track record of identifying and resolving supply chain challenges.
• Excellent communication, interpersonal, and presentation skills, with the ability to influence and persuade stakeholders at all levels.
• Meticulous attention to detail and a commitment to driving precise execution.
• Practical and focused approach to problem-solving and process improvement.
• Ability to change the thinking of, or gain acceptance of, others in sensitive situations.
• Ability to build effective and influential relationships in a cross-functional team environment.
• Solid understanding of demand planning principles and forecasting techniques.
• Experience in leading cross-functional projects and driving results.
• Advanced numeracy skills.

Preferred Qualifications

• A relevant 3rd level degree, e.g. Maths, Engineering, Economics, Supply Chain or equivalent relevant professional experience.
• A post-graduate qualification would be an advantage.