Regional Operations Director

Staycity; Dublin; On-site; EUR 100,000 - 125,000; Full time

Job summary

A leading urban aparthotel brand in Dublin is seeking a Regional Operations Director to lead several vibrant aparthotels. The successful individual will ensure operational excellence, drive teams to deliver exceptional guest experiences, and foster a collaborative culture. Candidates should have at least 4 years of multi-site leadership experience in hospitality, a strong understanding of the F&B sector, and a passion for inspiring teams. This role offers numerous benefits, including a bonus scheme and support for personal development.

Benefits

Paid family leave

Pension scheme with Zurich

Health and Dental care

Bonus scheme

Discounted overnight stays

Refer and earn scheme

Cycle to work scheme

Education Support

Volunteer days

Employee Assistance Program

Qualifications

• Minimum of 4 years leading multiple hospitality locations at GM or Senior level.
• Strong understanding of the F&B space from concept to delivery.
• Knowledge of the Irish/European hospitality and hotel market.

Responsibilities

• Lead and inspire teams to build engaged, high-performing groups.
• Set ambitious operational goals and ensure efficient day-to-day operations.
• Own the guest journey and use feedback to elevate experience.

Skills

Multi-site leadership experience

F&B knowledge

Commercial and strategic mindset

People-first leadership

Growth and innovation mindset

Job description

Staycity is an urban aparthotel brand, blending the freedom of apartment living with the quality and consistency of a hotel stay. With locations in top European cities like Dublin, London, Paris, and Edinburgh, we provide home comforts in prime city spots – ideal for the modern traveller.

Regional Operations Director for Staycity Ireland

where the successful individual will lead seven busy and vibrant aparthotels across Dublin City Centre, with a total key count of 1125, with further expansion to come. You will drive our teams to deliver exceptional service, create memorable guest experiences and champion innovation in every aspect of the business.

Benefits

• Paid family leave ( >1 year of service)
• Pension scheme with Zurich
• Health and Dental care with Laya
• Bonus scheme that rewards high performers – based on our core values and tied to individual property goals
• Discounted rates for overnight stays for you, your family and friends
• Refer and earn scheme – earn up to £/€550
• Cycle to work scheme
• Education Support
• Volunteer days: 2 paid volunteer days per year
• Support for you and your family when you need it with our Employee Assistance Program (EAP)

What you can do for us:

Lead and inspire our teams:

• Partner with our General Managers and HOD's to build engaged, high‑performing, core values‑led teams
• Lead with empathy, energy and accountability
• Champion a culture of collaboration, recognition and hospitality excellence

Drive operational excellence:

• Set ambitious but achievable operational goals and lead your teams to exceed them
• Ensure day‑to‑day operations are seamless, efficient, and aligned to brand standards
• Lead audit, health & safety, and compliance performance across all French locations

Deliver standout guest experiences:

• Own the guest journey across all touchpoints
• Use guest feedback, data, and insight to continually elevate experience delivery
• Foster a culture of quality, warmth and proactive problem solving

Collaborate across the business:

• Work closely with central support teams – from People, Finance and Marketing to L&D, Tech and F&B – to drive the success of our Irish locations
• Be a brand ambassador, both internally and externally

Grow and develop talent:

• Identify, develop, and retain great people
• Support GMs to lead their teams confidently and consistently
• Build strong internal pipelines and succession plans

Own the numbers:

• Deliver strong commercial results across all sites
• Create and manage budgets, forecasts, and business plans
• Use data and insight to drive revenue, control costs, and improve margins

We would love you to have:

• Multi‑site leadership experience with an absolute minimum of 4 years leading multiple hospitality locations at GM, Cluster, Regional or Senior level
• F&B knowledge: A strong understanding of the F&B space – from concept to delivery to scaling
• Demonstrable knowledge of the Irish/European hospitality and hotel market
• Commercial and strategic mindset: Comfortable working with data, budgeting, forecasting and decision‑making at scale
• People‑first leadership: You engage, develop and inspire cross‑functional teams with clarity and care
• Growth and innovation mindset: You love trying new things, challenging assumptions and raising the bar

Start your Staycity Group journey – apply now!