Receptionist/ Administrator

Virtue Integrated Care; Drogheda; On-site; EUR 40,000 - 60,000; Full time

Job summary

A healthcare service provider in Drogheda is seeking a full-time Receptionist/Administrator to manage front desk activities and provide administrative support. The ideal candidate will have excellent communication skills and relevant educational qualifications, such as the Leaving Certificate and training in administration. Responsibilities include welcoming visitors, managing reception in accordance with GDPR, and liaising with nursing staff. A professional, friendly demeanor is essential for this role, which plays a key part in the facility's commitment to quality care.

Benefits

Meals on Duty

Pension Scheme

Educational Assistance

Employee Assistance Programme

Bike to Work Scheme

Ongoing Training & Development

Employee Recognition Programme

Qualifications

• Must have Leaving Certificate.
• Post Leaving Certificate education and/or training in secretarial, administration or business-related discipline.
• Eligible to work in Ireland.

Responsibilities

• Provide a welcoming and professional service to visitors.
• Manage front of house reception area in line with GDPR.
• Maintain a high standard front office system.
• Handle administrative support for finance and HR teams.

Skills

Excellent communication skills

Education

Leaving Certificate

Post Leaving Certificate education in administration

Job description

Receptionist/Administrator | Moorehall Lodge Drogheda

Moorehall Lodge Drogheda Receptionist/Administrator reports directly to the Director of Nursing. On a day-to-day basis, they will be required to be responsive to the directions of the DON/ADON/CNM. They are responsible for the day-to-day administration and front of house duties to support the Director of Care in the efficient management and administration of Moorehall Lodge Drogheda.

What we offer

• Meals on Duty
• Pension Scheme
• Educational Assistance
• €500 Employee Referral Award (after tax)
• Employee Assistance Programme
• Bike to Work & Tax Saver Commuter Ticket Scheme
• Ongoing Training & Development
• Employee Recognition Programme

Responsibilities

• Providing a welcoming, friendly and professional service to residents, families and other visitors to Moorehall Lodge Drogheda.
• Managing the front of house reception area in line with GDPR requirements.
• Ensuring the main reception area is kept clean and tidy.
• Developing and maintaining a high standard front office system.
• Answering telephone calls and dealing with face‑to‑face enquiries.
• Ensuring telephone, e‑mail and all other queries are redi­rected as appropriate, ensuring messages are passed on to the relevant people in a timely manner.
• Liaising with the DON/ADON/CNM for any new admissions and carrying out the check‑list for a smooth transition.
• Assisting in the preparation and co‑ordination of communications to staff and families, including group text‑messaging service.
• Maintaining the filing/documents handling system for Moorehall Lodge Drogheda up to standard.
• Providing administrative and secretarial support to the Finance team, HR and staff queries.

Essential Criteria

• Leaving Certificate.
• Post Leaving Certificate education and/or training in secretarial, administration or business‑related discipline.
• Excellent communication skills.
• Eligibility to work in Ireland.

Desirable

• Minimum - 1 year relevant experience.
• Previous experience in a residential care facility or other healthcare service.

Moorehall Lodge Drogheda, part of the Virtue Integrated Elder Care Group, provides a positive living experience for people in a place they can flourish and call home. We are delighted to invite suitable candidates to apply for a full-time Receptionist/Administrator role.

Our core company values
Communication | Privacy, Respect & Dignity | Choice | Independence | Individuality | Rights | Community Partnership