Receptionist (2025-270-lt)

Mowlam Healthcare Services; Dublin; On-site; EUR 25,000 - 35,000; Full time

Job summary

A local healthcare organization in Dublin is seeking a Receptionist to join the Leopardstown Care Centre team. You will be the first point of contact, providing administrative support and welcoming visitors. The ideal candidate will have proven experience in a similar role, proficiency in Microsoft Office, and excellent multitasking abilities. This full-time position requires a strong customer service attitude and attention to detail, aiming to uphold a welcoming environment at the Care Centre.

Qualifications

• Proven experience as a Receptionist or similar role.
• Hands-on experience with office equipment is essential.
• Experience managing multiple priorities effectively.

Responsibilities

• Greet and welcome visitors at the Care Centre.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy and presentable.

Skills

Multitasking skills

Customer service attitude

Proficiency in Microsoft Office Suite

Professional attitude with attention to detail

Ability to prioritize tasks

Fluent in both oral and written English

Education

Relevant qualification in Office Administration

Tools

Office equipment (printers, scanners)

Job description

Join to apply for the Receptionist (2025-270-lt) role at Mowlam Healthcare Services.

We are now looking for a Receptionist to join the team in Leopardstown Care Centre on a permanent basis.

As Receptionist, you will be the first point of contact for our centre. The Receptionist will offer administrative support across the organization, as well as welcoming and greeting people who visit the Care Centre. The Receptionist will also coordinate front‑desk activities, including distributing correspondence and redirecting phone calls.

Multitasking skills are essential for this position. You should be able to deal with multiple priorities in a timely and effective manner.

What does this role entail?

• Greet and welcome visitors as soon as they arrive at Leopardstown Care Centre.
• Answer, screen, and forward incoming phone calls.
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures).
• Provide basic and accurate information in‑person and via phone/email.
• Receive, sort, and distribute daily post/deliveries.
• Order front office supplies and keep inventory of stock.
• Perform other clerical duties such as filing, photocopying, transcribing, and faxing.
• Support with updating the policies and procedures of the Care Centre.
• Assist with the visitor booking system.
• Assist with Care Centre viewings and Enquiry Management on EpicCare.
• Assist with TMS system uploading of rosters.
• Assist with Candidate Management System (recruitment).
• Assist with "3" Text Communications system.
• Accept payments via card terminal and issue receipts to residents/relatives when required.

Qualifications / Skills Needed

• Proven experience as a Receptionist, Front of House or similar role.
• Proficiency in Microsoft Office Suite.
• Hands‑on experience with office equipment (e.g., printers, scanners).
• Professional attitude with outstanding attention to detail.
• Ability to deal with several tasks concurrently and adapt to changing priorities.
• Ability to be resourceful and proactive when issues arise.
• Multitasking and time‑management skills, with the ability to prioritize tasks.
• Customer service attitude.
• Fluent in both oral and written English.
• Relevant qualification in Office Administration is a plus.

All posts are subject to satisfactory references, medical and Garda vetting.

Note

This job description is intended to give the post holder an appreciation of the role and the range of duties. It does not attempt to detail every activity. Given the nature of the work, maximum flexibility is required to work in the Care Centre. Specific tasks and objectives will be agreed with the post holder periodically by the Director of Nursing.

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Seniority level: Entry level

Employment type: Full-time

Job function: Administrative

Industry: Administrative and Support Services