Receptionist

Tullamore Court Hotel; Tullamore; On-site; EUR 25,000 - 30,000; Full time

Job summary

A leading hotel in Ireland is looking for a passionate Receptionist to be the first point of contact for guests. You will ensure a memorable experience by providing exceptional customer service, managing check-ins and check-outs, and maintaining a well-organised reception area. Ideal candidates have hospitality experience, excellent communication skills, and proficiency with PMS like HotSoft or Opera. Competitive salary and benefits are offered, including free meals and gym membership.

Benefits

Competitive salary and benefits package

Gym and Pool free membership

Learning and development opportunities

Free meals on duty

Qualifications

• Previous experience in a hospitality setting, preferably within a hotel environment.
• A genuine passion for exceeding guest expectations and delivering exceptional service.
• Strong organisational skills with a keen eye for detail.

Responsibilities

• Welcome guests with a warm and friendly smile.
• Efficiently check-in and check-out guests, processing payments.
• Provide exceptional customer service, addressing guest inquiries.

Skills

Exceptional customer service

Communication skills

Organisational skills

Interpersonal skills

Tools

HotSoft

Opera

Job description

The Tullamore Court Hotel, part of The iNUA Collection is now looking for a passionate and professional Receptionist to join our team. As the first point of contact for our valued guests, you will play a pivotal role in ensuring a memorable and positive experience.

Responsibilities

• Welcome guests with a warm and friendly smile, ensuring a positive first impression.
• Efficiently check-in and check-out guests, processing payments and adhering to all company procedures.
• Provide exceptional customer service, addressing guest inquiries and resolving any issues promptly and professionally.
• Manage switchboard operations, directing calls and providing information to guests.
• Maintain a well-organised reception area, ensuring cleanliness and tidiness.
• May assist with administrative tasks, such as filing and photocopying.

Qualifications

• Previous experience in a hospitality setting, preferably within a hotel environment.
• A genuine passion for exceeding guest expectations and delivering exceptional service.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests from diverse backgrounds.
• Strong organisational skills with a keen eye for detail.
• Proficiency with PMS like HotSoft and/or Opera required.

Benefits

• Competitive salary and benefits package
• Opportunity to work within a dynamic and supportive team.
• Be part of a prestigious hotel collection renowned for exceptional service.
• Gym and Pool free membership.
• Access to employee discounts for you, your family and friends.
• Learning and development opportunities.
• Free meals on duty.

We are looking for a motivated and enthusiastic individual to join our team! If you are passionate about hospitality and thrive in a fast-paced environment, please apply today and join our INUA Collection family!

All applicants must have the right to currently work in Ireland.

The iNUA Collection is an equal opportunities employer.