Quality & Systems Administrator – QSSI Support

Western Care Association; Ballina; On-site; EUR 35,000 - 54,000; Full time

Benefits offered by this job

Pension & life cover

Annual leave

Career progression

Flexible working

Induction program

EAP counselling

Bike to work

Sick pay

Job summary

Western Care Association in Castlebar, Co. Mayo, invites applications for a Systems & Administration Support Officer QSSI (Grade IV). This full-time role (35 hours) supports quality, safety and service improvement systems and data governance across the organisation.

You will coordinate information systems, train staff, handle complaints data and assist with board reporting. The role requires relevant admin/quality qualifications, strong IT skills (Word/Excel/Publisher) and the ability to manage

Qualifications

• Relevant qualification in administration, quality and safety or equivalent experience.
• Excellent IT skills with Word, Excel and Publisher.
• Ability to use IT systems for data recording and reporting.

Responsibilities

• System administration of information systems for QSSI priorities.
• Support data entry, incidents, audits and risk registers.
• Coordinate with Viclarity project manager and provide user feedback.
• Set up new users and access requests for staff changes.
• Prepare reports and templates, incl. HSE templates and risk scores.
• Act as Complaints Administrator and log/analyze trends.
• Deliver training and support to staff on QSSI systems.
• Represent the organisation on committees and meetings.

Skills

Administration

Quality systems

IT skills

Education

Admin/Quality training

Tools

MS Word

MS Excel

Publisher

Job description

Western Care Association in Castlebar, Co. Mayo, invites applications for a Systems & Administration Support Officer QSSI (Grade IV). This full-time role (35 hours) supports quality, safety and service improvement systems and data governance across the organisation.

You will coordinate information systems, train staff, handle complaints data and assist with board reporting. The role requires relevant admin/quality qualifications, strong IT skills (Word/Excel/Publisher) and the ability to manage