Quality & Risk Coordinator (CNM2 Equivalent)

Servisource Healthcare Perm; Mullingar; On-site; EUR 65,000 - 90,000; Full time

Job summary

Servisource is recruiting a Quality & Risk Coordinator (CNM2 Equivalent) for a private hospital in Ireland. The role focuses on quality improvement, patient safety, clinical governance, and risk management with a strong emphasis on regulatory compliance.

The successful candidate will support quality and safety programmes, coordinate audits, manage incidents, and drive continuous improvement across the organisation.

Qualifications

• Active NMBI registration or a relevant healthcare professional qualification.
• Postgraduate qualification in Quality, Risk Management, Patient Safety, Healthcare Governance, or related field.
• Minimum 5 years' post-registration experience, including at least 2 years in a quality, risk, governance, or patient safety role.
• Experience in clinical audit, incident management, quality improvement, and healthcare governance.
• Experience using HIQA/HSE standards and the National Incident Management Framework (NIMF).
• Experience using incident management systems such as MEG.

Responsibilities

• Support quality improvement initiatives and patient safety programmes across the hospital.
• Coordinate the clinical audit programme and monitor improvement actions.
• Monitor and analyse quality, safety, and performance data, producing reports and recommendations.
• Manage incident reporting processes, investigations, trend analysis, and RCA.
• Maintain the clinical risk register and support risk identification and mitigation activities.
• Support compliance with HIQA, HSE, accreditation, and governance requirements.
• Assist in the development and review of policies, procedures, and quality strategies.
• Coordinate complaints management processes and support organisational learning.
• Deliver education and awareness initiatives related to quality, risk, and patient safety.
• Collaborate with multidisciplinary teams to promote best practice and continuous improvement.

Skills

Quality improvement

Patient safety

Clinical governance

Data analysis

Communication

Organisational skills

Education

NMBI registration

Postgraduate qualification in Quality/ risk/ patient safety

Tools

MEG incident management

Job description

Servisource is recruiting a Quality & Risk Coordinator (CNM2 Equivalent) on behalf of a private hospital.

This is an excellent opportunity for a healthcare professional with a passion for quality improvement, patient safety, clinical governance, and risk management. The successful candidate will support the delivery of quality and safety programmes, ensuring compliance with HIQA, HSE, and accreditation standards while promoting a culture of continuous improvement across the organisation.

Key Responsibilities

• Support quality improvement initiatives and patient safety programmes across the hospital.
• Coordinate the clinical audit programme and monitor improvement actions.
• Monitor and analyse quality, safety, and performance data, producing reports and recommendations.
• Manage incident reporting processes, investigations, trend analysis, and Root Cause Analysis (RCA).
• Maintain the clinical risk register and support risk identification and mitigation activities.
• Support compliance with HIQA, HSE, accreditation, and governance requirements.
• Assist in the development and review of policies, procedures, and quality strategies.
• Coordinate complaints management processes and support organisational learning.
• Deliver education and awareness initiatives related to quality, risk, and patient safety.
• Collaborate with multidisciplinary teams to promote best practice and continuous improvement.
• Active NMBI registration or a relevant healthcare professional qualification.
• Postgraduate qualification in Quality, Risk Management, Patient Safety, Healthcare Governance, or a related field.
• Minimum 5 years' post-registration experience, including at least 2 years in a quality, risk, governance, or patient safety role.
• Experience in clinical audit, incident management, quality improvement, and healthcare governance.
• Experience working within a regulated healthcare environment.
• Strong knowledge of HIQA Standards, HSE Standards, the National Incident Management Framework (NIMF), and relevant healthcare legislation.
• Experience using electronic incident and risk management systems.
• Strong analytical, communication, and organisational skills.
• Unrestricted right to work in Ireland.
• Qualification or training in Lean, Six Sigma, or other Quality Improvement methodologies.
• Experience working within an accredited healthcare organisation.
• Experience using the MEG incident management system or a similar platform.

What's on Offer

• Competitive salary package based on experience.
• Permanent full-time contract.
• Dedicated recruitment support throughout the hiring process.
• No placement fees, 100% free recruitment process.

If you're passionate about quality improvement, patient safety, and clinical governance, we'd love to hear from you.