Quality Officer

Gaeltec Utilities Limited; Ireland; On-site; EUR 38,000 - 52,000; Part time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work Scheme

Progression opportunities

Competitive compensation package

Job summary

Gaeltec Utilities Limited is seeking aQuality Officer to support its Quality Management System and ensure adherence to internal standards and ISO requirements. The role collaborates with operations, project managers, and stakeholders to monitor quality performance and drive improvements.

The ideal candidate will have a third-level qualification in a relevant field, experience with audits and documentation, and strong analytical and communication skills.

Qualifications

• Minimum a third-level qualification in a relevant field.
• Experience in quality audits and compliance reviews is required.
• Knowledge of ISO standards (e.g., ISO 9001/45001/14001) is desirable.

Responsibilities

• Support and maintain the Quality Management System (QMS).
• Ensure compliance with procedures, client specs, and standards.
• Develop, review, and maintain Quality Plans and ITPs.
• Conduct internal audits and compliance reviews across activities.
• Monitor quality metrics and identify improvement opportunities.
• Manage Non-Conformance Reports and escalation processes.
• Perform root cause analysis and support corrective actions.
• Maintain document control and quality records.
• Assist with ISO certification maintenance and audits.
• Analyze audit findings and report to management.
• Embed quality best practices across teams and projects.
• Participate in client meetings and quality reviews.

Skills

Quality management

Audits

QMS

ISO standards

Data analysis

Stakeholder engagement

Excel

Education

Third-level qualification in Quality Management/Engineering/Business

Job description

Position: Quality OfficerLocation: Kilkenny Contract: Fixed Term ContractSalary: TBC

Are you ready to be a vital part of a dynamic and innovative utilities service company? As a frontrunner in the Energy and Telecoms Industries, Gaeltec Utilities is propelled by a collective vision: creating a cleaner, brighter living for our future. Our journey is one of continuous growth and success, we are seeking a candidate who possess a high level of commitment and passion for their role within the company.In return we offer a good working environment, competitive compensation package, progression opportunities, Employee Assistance Programme, personal development and Cycle to Work Scheme.

Overview of role:

The Quality Officer is responsible for supporting and maintaining the Company's Quality Management System (QMS), ensuring compliance with internal standards, client requirements, industry regulations, and ISO management systems. Working closely with operational teams, project managers, and key stakeholders, the Quality Officer will monitor quality performance, conduct audits and compliance reviews, maintain quality documentation, analyse trends, and drive continuous improvement initiatives across the business. The role plays a key part in ensuring consistent service delivery, operational excellence, and customer satisfaction throughout all project activities.

Key Responsibilities:

• Support the development, implementation, maintenance, and continuous improvement of the Company's Quality Management System (QMS).
• Ensure compliance with company procedures, client specifications, contractual requirements, and applicable industry standards.
• Develop, review, and maintain Quality Plans, Inspection and Test Plans (ITPs), and associated quality documentation.
• Conduct internal audits, project quality reviews, and compliance assessments across operational activities.
• Monitor quality performance metrics and identify opportunities for improvement.
• Raise, investigate, and manage Non-Conformance Reports (NCRs), ensuring effective corrective and preventive actions are implemented.
• Perform root cause analysis on quality issues and support the implementation of corrective measures.
• Maintain document control processes and ensure quality records are accurate, complete, and readily accessible.
• Support the maintenance and ongoing certification of ISO management systems, including ISO 9001.
• Analyse audit findings, trends, and performance data, providing reports and recommendations to management.
• Support operational teams in embedding quality best practices and achieving quality objectives.
• Participate in client meetings, audits, and quality reviews as required.
• Promote a culture of continuous improvement, operational excellence, and customer focus across the organisation.
• Assist with the development and review of policies, procedures, work instructions, and quality standards.

Key Skills and Experience

• Third-level qualification in Quality Management, Engineering, Business Management, Compliance, Operations, or a related discipline.
• Previous experience in a Quality, Compliance, Continuous Improvement, Governance, or Operational Excellence role.
• Experience conducting audits, inspections, or compliance reviews.
• Strong understanding of Quality Management Systems (QMS) and continuous improvement methodologies.
• Knowledge of ISO standards, (e.g. ISO 9001, ISO 45001, ISO 14001).
• Excellent analytical skills with the ability to identify trends and prepare detailed reports.
• Experience managing quality documentation, procedures, and records.
• Strong attention to detail and a proactive approach to problem solving.
• Ability to influence and engage stakeholders across all levels of the organisation.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Full driving licence and willingness to travel to project locations as required.
• Experience within utilities, construction, engineering, infrastructure, or telecoms environments would be advantageous.

Gaeltec Utilities are an equal opportunities employer and are committed to creating a diverse working environment.