Quality Expert Reviewer / Spanish / English

Boeva Tech; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading technology company in Dublin is seeking a Quality Expert Reviewer fluent in Spanish and English. You will play a key role in ensuring quality standards across content moderation and risk operations. This office-based position requires strong collaboration skills and a detail-oriented mindset. Ideal candidates are committed to quality, have excellent communication skills, and demonstrate critical thinking. The role includes competitive benefits such as a pension contribution and training opportunities.

Benefits

Death in service coverage

Annual leave: 20 days + 10 bank holidays

Pension: 4% contribution

Bonus: Non-contractual, applicable for certain roles

Full training and ongoing development

Qualifications

• Fluent in Spanish and English.
• Right to work in the EU (EU Passport or Romanian work permit).
• Successful completion of background checks.

Responsibilities

• Review and evaluate content across various sensitive topics.
• Verify authenticity of accounts and access flows.
• Support escalated cases related to high-impact content.

Skills

Fluency in Spanish

Fluency in English

Collaboration

Critical Thinking

Emotional Intelligence

Communication

Job description

Quality Expert Reviewer – Spanish / English

Working Hours: Full-time, 40 hrs/week, fully flexible across Mon–Sun 08:00–19:00

Training: 4 weeks onsite in Dublin

About the Role

We are looking for a Quality Expert Reviewer fluent in Spanish and English to join our dynamic team in Dublin. In this role, you will be at the forefront of maintaining the integrity and quality of the Clients global operations. You will review and ensure high standards across content moderation, ID verification, and escalation workflows. This is an office-based role, ideal for candidates who thrive in collaborative and fast-paced environments.

Key Responsibilities

As a Quality Expert Reviewer, you will:

Content Moderation Support

• Review and evaluate content across various sensitive topics, including but not limited to:
  • Threats of violence, promotion of self-harm
  • Fraud, theft, poaching, or sale of restricted goods
  • Hate speech, bullying, impersonation, privacy violations
  • Phishing, spam, malware
  • Child exploitation, nudity, pornography, sexual solicitation
  • Other topics as mutually agreed
• Verify authenticity of accounts and access flows, ensuring adherence to Client standards.

Escalations & Risk Operations Support

Support escalated cases, including high-impact content (HERO/viral memes, DOI/Dangerous Organizations).

Apply cultural and regional awareness for nuanced policy decisions, aligned with global risk policies.

What We’re Looking For

We value individuals who bring both expertise and character to the role. Ideal candidates will demonstrate:

• Process Excellence: Commitment to quality and continuous improvement
• Collaboration: Team-oriented and supportive of others
• Communication: Clear, confident, and concise in both written and spoken language
• Emotional Intelligence: Empathy, kindness, and effective interpersonal skills
• Open-Mindedness: Receptive to new ideas and approaches
• Critical Thinking: Logical and structured decision-making
• Solution Orientation: Proactive and forward-thinking mindset
• Entrepreneurship: Ownership, initiative, and self-driven attitude

Requirements & Checks

• Fluent in Spanish and English
• Right to work in the EU (EU Passport or Romanian work permit)
• Successful completion of background checks:
  • Right to Work
  • Criminal Record Check
  • Credit Check
  • Any additional checks as required

What We Offer

• Death in service coverage
• Annual leave: 20 days + 10 bank holidays
• Pension: 4% contribution
• Bonus: Non-contractual, applicable for certain roles
• Full training and ongoing development

Why Join Us

This is your opportunity to work with a global leader in operations and risk management. You will be empowered to make decisions that protect users, enhance quality, and drive operational excellence. If you are motivated, detail-oriented, and enjoy working in a collaborative environment, this is the perfect role for you.