Quality Assurance Technician

Diageo; South Dublin; On-site; EUR 40,000 - 54,000; Full time

Job summary

Diageo is hiring a Quality Assurance Technician at Nangor Road, Dublin. You will provide technical, analytical and microbiological support to ensure the highest product quality on site. The role involves shift work and testing across brewing and utilities within a fast-paced production environment.

Candidates should have a science degree, lab experience and familiarity with GMP/GLP. Experience with LIMS (Harford) is desirable and a passion for continuous improvement is encouraged.

Qualifications

• Requires a relevant science degree and lab experience.
• Experience in analytical or microbiological testing.
• Understanding of GMP and GLP.
• Experience with LIMS systems (Harford) is desirable.

Responsibilities

• Provide technical, analytical and microbiological support on-site.
• Perform analytical, chemical and microbiological testing across brewing and Utilities.
• Maintain high standards of product quality and compliance.
• Drive continuous improvement through Manufacturing Excellence tools.
• Work in a fast-paced, hands-on production environment.

Skills

Laboratory experience

Analytical chemistry

Microbiology

Quality control

Attention to detail

Education

Bachelor’s degree in a relevant science

Masters in Analytical or Microbiology (preferred)

Tools

LIMS (Harford)

Job description

Job Description

Quality Assurance Technician Nangor Road, Dublin Level 6 Full Time, Permanent Closing date 10/09/2026

About us

With over 200 brands sold in nearly 180 countries, we’re the world’s leading premium drinks company. From global icons like Johnnie Walker, Guinness and Tanqueray to Smirnoff and Don Julio, we create brands consumers love. Bring your passion and use your curiosity as you explore, collaborate and innovate. Together with passionate people from all over the world, you’ll test new ideas, learn and grow, and unlock a brighter, more exciting future. Join us to create a career worth celebrating.

About the Function

Supply Chain & Manufacturing is where our brands are made, moved and delivered to the world. With over half of our people working across more than 100 sites, this is a complex, large-scale operation that brings together production, logistics, engineering and supplier partnerships. It’s fast-paced and hands-on, with teams working together to ensure quality, efficiency and sustainability at every stage. From sourcing ingredients to getting products into customers’ hands, you’ll play a role in delivering the brands people know and love.

About the Role

To provide technical, analytical, and microbiological support within the core production team structure to ensure the highest standards of product quality on site. Shift pattern work, Working between analytical, chemical and microbiological testing across brewing and Utilities.

Key responsibilities

• Strong attention to detail to ensure effective and accurate quality analysis.
• Confident working independently and as part of a team.
• Strong organisation skills with a timely and systematic approach.
• Proactive in seeking opportunities to improve work environment, practices and KPIs.
• Demonstrates flexible attitudes to new ways of working and site goals.
• Applies Manufacturing Excellence tools to drive lab and site performance through continuous improvement.
• Demonstrates initiative and self-direction while working as part of a fully autonomous team.

Qualifications

• Relevant science degree or equivalent.
• Experience working in laboratory setting.
• Preferred experience Bachelor/Masters of Science (analytical or microbiology preferred).
• 2 years experience working in laboratory environment (regulatory sector preferred).
• Core competency in one or more of the following: chromatography (GC/HPLC), chemical Analysis, microbiological analysis and brewing quality control.
• Experience in production/manufacturing environment, preferably food, beverage or pharmaceuticals.
• Clear understanding of Good Manufacturing Practices and Good Laboratory Practices.
• Experience using LIMS system, e.g. Harford.

About You

• Customer Service & OTIF Process Expertise: Strong understanding of Customer Service, Order Management, OTIF, order fulfillment, and supply chain execution processes, with the ability to support deployment of standardized operational practices.
• Digital Solution Deployment & Business Adoption: Experience supporting implementation and adoption of digital supply chain solutions through business readiness, testing, user engagement, training, and hypercare activities.
• Stakeholder Collaboration & Influencing: Builds effective relationships across business, Digital & Technology, and regional teams, collaborating to resolve issues, drive alignment, and support successful deployment across multiple markets.
• Analytical Thinking & Problem Solving: Applies analytical skills to validate business requirements, investigate system and process issues, interpret operational performance, and identify practical improvement opportunities.
• Learning Agility & Execution Excellence: Quickly develops expertise in digital OTIF capabilities, adapts to evolving priorities, manages multiple deployment activities, and delivers high-quality outcomes with discipline and pace.
• Experience in Customer Service, Order Management, OTIF, Logistics, Supply Chain Operations, or Supply Chain Planning, preferably within the Consumer Packaged Goods industry.
• Experience supporting implementation or deployment of digital supply chain solutions (SAP, Salesforce, OMP, Power BI, or similar platforms).
• Strong understanding of OTIF, Order-to-Cash, Customer Service operations, service level management, and supply chain execution.
• Experience supporting business process design, solution validation, testing, User Acceptance Testing (UAT), and hypercare activities.
• Experience delivering business readiness, user training, or change management initiatives that support digital transformation.
• Knowledge of continuous improvement methodologies (PDCA, Lean, root cause analysis, problem solving) is desirable.
• Experience working in cross-functional, global organizations with multiple stakeholders and regional deployments.

Flexible Working Statement

Flexibility is key to our success. Talk to us about what flexibility means to you, so that you’re supported to manage your wellbeing and balance your priorities from day one.

Rewards & Benefits Statement

We recognise and value performance, offering our people a highly competitive Rewards and Benefits package including:

Diversity statement

Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to new heights and build new ones as part of shaping the next generation of celebrations for consumers around the world.

Feel inspired?

Then this may be the opportunity for you. If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

Additional Company Information

With over 200 brands sold in more than 180 countries, we’re the world’s leading premium drinks company. Every day, over 29,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers – the brands we’re building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you’ll collaborate with talented people from all corners of the world. Together, you’ll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you’ll be empowered to be you. Just bring your ambition, curiosity and ideas, and we’ll celebrate your work and help you reach your fullest potential.

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