QA Manager & Responsible Person (RP)

UPS Supply Chain Solutions; Dublin; On-site; EUR 85,000 - 95,000; Full time

Job summary

A leading healthcare logistics provider in Dublin seeks a QA Manager to lead the quality agenda for its operations. The role demands regulatory expertise and leadership skills to ensure compliance with healthcare standards. The ideal candidate will be responsible for overseeing SOPs, managing audits, and fostering a culture of continuous improvement. This is a permanent, on-site position offering a competitive salary of €85,000–€95,000, with benefits including a company pension and car allowance.

Benefits

Competitive salary

Company pension scheme

Company car or car allowance

International Management Incentive Program

Collaborative international environment

Development pathways

Qualifications

• Certified Responsible Person (RP) with HPRA required.
• Strong understanding of GDP and regulatory frameworks.
• Experience in Quality Assurance or Regulatory Affairs preferred.

Responsibilities

• Lead the healthcare quality programme for UPS Healthcare.
• Ensure compliance with HPRA, GDP, and client requirements.
• Oversee SOPs, documentation, and training programmes.
• Communicate with client QA teams and regulatory agencies.
• Manage internal and client audits, and track corrective actions.
• Lead and develop the QA team for performance and growth.

Skills

Regulatory expertise

Healthcare supply chain understanding

SOP and technical documentation

Incident investigation

Risk management

Clear communication skills

Team leadership

Education

Bachelor's degree in science or business

Master's degree

Job description

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Join UPS Healthcare, part of a Fortune Global 500 company, and lead the quality agenda for one of Ireland’s key healthcare logistics operations. As our QA Manager and certified Responsible Person (RP), you’ll ensure compliance with the highest global standards for the storage and distribution of healthcare products. This is a role for someone who combines regulatory expertise, clear leadership, and a passion for precision. If you’re ready to make an impact where quality matters most, this is your next step.

Your benefits

• Competitive salary: €85,000–€95,000 depending on experience
• Company pension scheme
• Company car or car allowance
• International Management Incentive Program
• A collaborative, international environment with strong pathways for development
• A full-time, permanent, on‑site role at UPS Healthcare, Harristown, Dublin (Monday to Friday)

Your tasks

• Lead the healthcare quality programme for UPS Healthcare in Dublin and act as the certified Responsible Person (RP)
• Ensure full compliance with HPRA, GDP, client requirements and internal standards
• Oversee SOPs, controlled documentation, and training programmes
• Guide and support internal teams, across Operations, IT, Business Development and more, to resolve quality issues and implement best practice
• Communicate with client QA teams and regulatory agencies; support audits, inspections, and business reviews
• Manage internal, client and agency audits, track corrective actions and oversee facility, system and equipment validation
• Conduct risk assessments, manage licensing requirements and support new business implementation
• Lead and develop the QA team, shaping capabilities, performance and long‑term growth

Your qualifications

• Certified Responsible Person (RP) with HPRA (required)
• Bachelor’s degree in science or business; master’s degree preferred
• Background in healthcare, Quality Assurance or Regulatory Affairs (preferred)
• Strong understanding of GDP, regulatory frameworks and healthcare supply chain requirements
• Skilled in SOP and technical documentation, incident investigation and risk management
• A detail‑oriented mindset, clear communication skills and the ability to influence internal and external stakeholders
• Experience leading teams and fostering a culture of continuous improvement

Is this the challenge you've been waiting for?

Apply now for this permanent role and help us shape the future of UPS Healthcare with quality at the core.

UPS is committed to equality, respect and creating a workplace free from discrimination, harassment and retaliation.

Employee Type:

Permanent