Professional Qualifications Specialist

EY; Dublin; On-site; EUR 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid Working

Pension

Maternity & Paternity leave

Discounted health insurance

Bike to work Scheme

Web Doctor - Free online GP

Job summary

EY Ireland is seeking a Professional Qualifications Specialist to support the EY Education Team in delivering the professional qualification pathways (CAI, ACCA, CAI, CIMA). The role focuses on exams support, training coordination, and collaboration with trainees and business leaders to drive exam success and development opportunities.

The role involves managing data, processing enrolments, and delivering in-house exam support programs, while building strong relationships with stakeholders

Qualifications

• Highly organised with strong attention to detail and capable of maintaining accuracy in a fast-paced environment.
• Excellent communication and interpersonal abilities.
• Strong IT skills – Word, Excel, Outlook, SharePoint (strong excel skills are mandatory).
• Experience in professional qualifications, professional Institutes and/or third level education or a related role.
• Comfortable with managing multiple tasks and an ability to deliver to deadlines.
• Ability to learn new processes and skills quickly.
• Excellent team player- ability to integrate and build effective relationships at all levels.
• Ability to build strong relationships with leadership and key stakeholders.

Responsibilities

• Implement the administrative function of the team in the following key areas.
• Maintenance of data and files.
• Handling of Ed Team mailbox queries.
• Monitoring and reporting on course attendance, performance, regulatory compliance and examinations.
• Delivery of the in-house exam support programme.
• Collating trainee feedback.
• Training contract registration, expiration, transfer and termination.
• Processing course and exam enrolments and fees.
• CA Diary compliance.
• Act as an exam subject matter expert to business leaders providing guidance and coaching on key issues and a key point of contact for the relevant institutes.
• Develop relationships with key stakeholders including Professional Bodies, EY Partners and trainees, and colleagues across EY Talent community.
• Operate the exam results process and ensure delivery of policy outcomes.
• Assist with implementation of initiatives to ensure strong exam results are achieved and maintained.
• Facilitate face-to-face discussions with senior management and trainees.
• Support the administration of the Firm Supported Education program.
• Operate the study leave process and handling of study leave queries.
• Implement the Professional Qualification policies.
• Work with Talent Shared Services on processes.
• Collaborate on cross-functional projects to meet Talent strategy.

Skills

Excel

Word

Outlook

SharePoint

Job description

Job Title: Professional Qualifications Specialist
Location: Dublin, Ireland
Available for Work Visa Sponsorship: No
Business Area: CBS (Core Business Services)
Contract Type: 12 - Month Fixed Term

Who are we?

The Talent Team sits within our Core Business Services (CBS) function, providing crucial support to EY Ireland’s 5000 employee strong workforce. The team is involved in every stage on the employment cycle; from attracting talent to supporting them on their career journey. Our primary focus is to create an extraordinary place for individuals to create their future and have a challenging and rewarding career however long they choose to stay with us.
We do this by collaborating with the business in leveraging our talent, building out an engagement culture, challenging ourselves and focusing on innovation. You can discover where you want to go and seek out the experiences, learnings, skills, and relationships that will shape your career and beyond and be inspired by great leaders so you can lead and inspire others throughout your career journey.
The EY Education Team is responsible for managing the professional qualification routes available in Ireland, in the best interest of the firm and its graduates. The principal qualifications supported by the EY Ed Team include CAI, ACCA, CAI and CIMA. This is an exciting opportunity to learn about the graduate development programmes which are an integral part of EY. As a training firm for Chartered Accountants, EY provides trainees with a challenging and supportive learning environment.
The role of the Professional Qualifications Specialist is to work with trainees and business leaders to ensure our exam offering delivers appropriate support to enable trainees achieve exam success and to be best in class. We work in line with academic calendars and events meaning no month or week is the same providing great variety as we progress through the academic year from registrations and inductions, to training workshops and exam support, through to exam results, exam celebrations and admission to memberships. As part of the internal exam strategy devised by the EY Ed Team, we offer our graduates best in class training opportunities through Faculty EY (internal business school). You will be responsible for helping to drive our Faculty EY programme and a key enabler in supporting students pass their professional qualification exams on first attempt. As part of the wider Talent Development team you will also have the opportunity to support the broader development curriculum, programmes and initiatives at EY.

Working as part of a team, your primary responsibilities will include:

• Implement the administrative function of the team in the following key areas:
• Maintenance of data and files.
• Handling of Ed Team mailbox queries.
• Monitoring and reporting on course attendance, performance, regulatory compliance and examinations.
• Delivery of the in-house exam support programme.
• Collating trainee feedback.
• Training contract registration, expiration, transfer and termination.
• Processing course and exam enrolments and fees.
• CA Diary compliance
• Act as an exam subject matter expert to the business leaders providing guidance and coaching on key issues and a key point of contact for the relevant institutes
• Develop strong relationships with key stakeholders including the various Professional Bodies, EY Partners and trainees, and colleagues across the broader EY Talent community to leverage capacity, capability and content, as appropriate
• Operate the exam results process and ensure delivery of policy outcomes
• Assist with the implementation of appropriate initiatives to ensure strong exam results can be achieved and maintained
• Facilitate face-to-face discussions with senior management and trainees either individually or in focus groups
• Support the administration of the Firm Supported Education program
• Operate the study leave process and handling of study leave queries
• Implement the Professional Qualification policies
• Implementation and improvement of the professional qualification procedures and processes – working with our TSS (Talent Shared Services team).
• Work and support cross function projects to meet our overall Talent strategy

What do we look for?

• Highly organised with strong attention to detail and capable of maintaining accuracy in a fast-paced environment
• Excellent communication and interpersonal abilities
• Strong IT skills – Word, Excel, Outlook, Sharepoint (strong excel skills are mandatory)
• Experience in professional qualifications, professional Institutes and/or third level education or a related role.
• Comfortable with managing multiple tasks and an ability to deliver to deadlines
• Ability to learn new processes and skills quickly
• Excellent team player- ability to integrate and build effective relationships at all levels
• Ability to build strong relationships with leadership and key stakeholders

What We Look For

We’re looking for someone who’s innovative, agile, and purpose-driven. You’ll thrive in a dynamic environment, embrace inclusivity, and be motivated by results. Your resilience and drive will help shape the future of EY.

What Working At EY Offers

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

All our employees are given a benefits package which they can tailor to suit their individual preferences. Our range of benefits include:

• Pension
• Maternity & Paternity leave
• Discounted health insurance
• Bike to work Scheme
• Web Doctor - Free unlimited online GP consultations for you and your family
• Recognition Awards
• The purchase of additional annual leave
• Cash incentives for referrals
• Hybrid Working
• Work Mobile
• Free Gym membership
• TECH MBA paid by EY
• Travel Pass
• Wellness rooms Available in some offices

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

Career Progression

• When you join EY, you will be supported to ensure that you are enhancing your skills from day one.
• Continuous learning, where you can develop the mindset and skills to navigate whatever comes next.
• As you grow and develop here, you’ll discover opportunities to help customise your career journey, so that it’s as unique as you are - success is defined by you, we will provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership, we will give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture, you will be embraced for who you are and empowered to use your voice to help others find theirs.
• We have embraced Hybrid working at EY adding greater flexibility and autonomy to the roles of our employees.

Inclusion & Diversity

We hold a collective commitment to foster an environment where all differences are valued and respected, practices are equitable and everyone experiences a sense of belonging: Inclusion, diversity, and equity are part of who we are at EY. We believe that the highest-performing teams maximize the power of different perspectives and backgrounds. These teams are both diverse and inclusive and are willing to invite and learn from other perspectives. Our ability to include various viewpoints into our mindsets, behaviours and operations is fundamental to driving innovation, building strong relationships, and delivering the best solutions for our clients. We recognise the strength that comes from having a diverse workforce and building a culture where we support all our people to achieve their potential. You’ll be embraced for who you are and empowered to use your voice to help others find theirs. As an equal opportunities’ employer, we welcome applications from people of all backgrounds. Reasonable accommodations are offered at every stage of our recruitment process.

To help create an equitable and inclusive experience during the recruitment process, please inform us as soon as possible about any disability-related adjustments or accommodations you may need.