Product Manager

Smartbox; Ireland; Hybrid; EUR 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Professional development opportunities

Job summary

Smartbox is hiring a Product Manager to drive the product strategy and roadmap for its gifting solutions. You will work with design, engineering, and marketing to deliver customer-focused features that align with business goals.

The role requires a blend of analytics and creativity, with experience in product management for ecommerce or tech. Hybrid work in Dublin is offered, along with a competitive salary and benefits package.

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 3+ years in product management, preferably in e-commerce/tech.
• Proven track record launching digital products from concept to market.
• Strong analytical and data-driven decision-making abilities.

Responsibilities

• Lead the product development lifecycle from ideation to launch.
• Conduct market research and competitive analysis to identify opportunities.
• Collaborate with design, engineering, and marketing to define specs and deliver on time.
• Develop and maintain a product roadmap aligned with strategic objectives.
• Gather and prioritize requirements from stakeholders and translate into actionable tasks.
• Monitor product performance metrics and user feedback to inform iterations.
• Create detailed documentation for features, including user stories and release notes.

Skills

Product management

Agile methodologies

Data-driven decisions

Communication

Education

Bachelor's degree in Business/Marketing/CS

Tools

JIRA

Trello

Asana

Google Analytics

Job description

About the role

As a Product Manager at Smartbox, you will play a pivotal role in shaping the future of our innovative gifting solutions. You will be responsible for driving product strategy, defining the roadmap, and ensuring the successful delivery of features that enhance customer experience. This position requires a blend of analytical thinking, creativity, and a deep understanding of market trends to deliver products that resonate with our users. Collaborating with cross-functional teams, you will ensure that our offerings not only meet but exceed customer expectations.

Key facts

Location: Dublin, Dublin
Engagement: Full-time
Salary: Competitive, commensurate with experience
Visa: Sponsorship available for qualified candidates

What you'll do

• Lead the product development lifecycle from ideation to launch, ensuring alignment with business goals and customer needs.
• Conduct market research and competitive analysis to identify opportunities for product enhancements and new features.
• Collaborate closely with design, engineering, and marketing teams to define product specifications and ensure timely delivery.
• Develop and maintain a comprehensive product roadmap that aligns with the company's strategic objectives.
• Gather and prioritize product requirements from stakeholders, translating them into actionable tasks for the development team.
• Monitor product performance metrics and user feedback to inform future iterations and improvements.
• Facilitate regular product reviews and updates with stakeholders to ensure transparency and alignment on progress.
• Act as the primary point of contact for all product-related inquiries, providing insights and updates to both internal teams and external partners.
• Create detailed documentation for product features, including user stories, acceptance criteria, and release notes.
• Champion a customer-centric approach throughout the product lifecycle, advocating for user needs and preferences.
• Stay abreast of industry trends and emerging technologies to ensure Smartbox remains at the forefront of the gifting market.
• Foster a culture of innovation and continuous improvement within the product team, encouraging experimentation and feedback.

Requirements

• Bachelor's degree in Business, Marketing, Computer Science, or a related field; an MBA is a plus.
• A minimum of 3 years of experience in product management, preferably in the e-commerce or technology sectors.
• Proven track record of successfully launching and managing digital products from conception to market.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills, capable of working collaboratively with diverse teams.
• Familiarity with Agile methodologies and experience in managing product backlogs.
• Proficiency in using product management tools such as JIRA, Trello, or Asana.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Strong problem-solving skills and a proactive approach to overcoming challenges.

Nice to have

• Experience in the gifting, travel, or hospitality industries.
• Knowledge of user experience (UX) design principles and practices.
• Familiarity with A/B testing and other user research methodologies.
• Previous experience working with remote teams or in a multicultural environment.
• Understanding of SEO and digital marketing strategies.

Skills & tools

• Product management software (e.g., JIRA, Trello, Asana)
• Data analysis tools (e.g., Google Analytics, Tableau)
• Prototyping and wireframing tools (e.g., Figma, Sketch)
• Communication and collaboration platforms (e.g., Slack, Microsoft Teams)

Practical notes

• This role is based in Dublin, and candidates should be prepared to work in a hybrid environment, with a mix of remote and in-office work.
• Smartbox values diversity and inclusion and encourages applicants from all backgrounds to apply.
• The company offers a competitive salary and benefits package, including health insurance, retirement plans, and opportunities for professional development.
• Candidates may be required to undergo a background check as part of the hiring process.