Principal/Senior Technical Program Manager

globalizationpartners; Ireland; Remote; EUR 78,000 - 117,000; Full time

Job summary

Globalization Partners is seeking a Senior/Principal Technical Program Manager to drive execution across technology, aligning programs with company goals and timelines. You will manage cross-functional workstreams spanning Sales and Customer Support, delivering predictability and quality at scale.

The role emphasizes AI-driven development lifecycles, Agile delivery, and collaboration with diverse teams in a remote-first environment. A strong background in SaaS and program management is required.

Qualifications

• Experience delivering complex programs in a technology-driven SaaS environment.
• Direct experience with AI-driven development lifecycles and AI workflows.
• Strong knowledge of SDLC and Agile program management tools.

Responsibilities

• Lead end-to-end lifecycle of technical programs related to sales and customer support.
• Define scope, objectives, roadmaps and success criteria for programs.
• Collaborate with Technology, Engineering, Product, Operations and Sales.
• Drive agile delivery and optimize customer-focused processes.
• Communicate progress, resolve issues and report outcomes.

Skills

7+ years TPM experience

AI-driven lifecycles

Agile PM

Leadership

Clear communication

Multi-project management

Problem solving

Education

BS in CS or Engineering

Agile Certification (CSM/SAFe)

Tools

Jira

Rally

Google Workspace

Salesforce

Zendesk

Workday

Job description

About Us

Our leading SaaS-based Global Employment Platform enables clients to expand into over 180 countries quickly and efficiently, without the complexities of establishing local entities. At G-P, we're dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere.

Our diverse, remote-first teams are essential to our success. We empower our Dream Team members with flexibility and resources, fostering an environment where innovation thrives and every contribution is valued and celebrated.

The work you do here will positively impact lives around the world. We stand by our promise: Opportunity Made Possible. In addition to competitive compensation and benefits, we invite you to join us in expanding your skills and helping to reshape the future of work.

At G-P, we assist organizations in building exceptional global teams in days, not months-streamlining the hiring, onboarding, and management process to unlock growth potential for all.

About this Position

As a Senior/Principal Technical Program Manager you will work across technology to drive execution, planning and prioritization that enable improved coordination, predictability, and transparency. You will identify and overcome delivery roadblocks in a complex, cross-functional environment that optimizes our sales to customer support pipeline. You will manage multiple technical programs, ensuring alignment with organizational goals, timelines, and quality standards.

What you’ll do:

• Lead and manage the end-to-end lifecycle of multiple technical programs related to our sales and customer support ecosystem, ensuring alignment with organizational goals, timelines, and quality standards.
• Define program scope, objectives, and success criteria, developing detailed plans, roadmaps, success criteria and outcomes.
• Work closely with cross-functional teams, including Technology, Engineering, Product Management, Operations and Sales to prioritize work, resolve issues, and drive decision-making.
• Drive, enable and lead customer focused, agile delivery.
• Understand our sales and customer support ways of working, and delivery solutions that optimize their effectiveness and efficiency.
• Champion best practices enterprise-wide by continuously iterating on Program Management processes and capturing best practices.
• Foster effective communication and collaboration among team members, facilitating meetings, status updates, and regular reporting on program progress.

What we’re looking for:

Minimum Requirements:

• 7+ years of experience in technical program management, demonstrating a strong track record of successfully delivering complex programs in a technology driven Saas environment.
• Direct experience with AI-driven development lifecycles and utilizing AI/Agentic workflows to optimize program management architectures.
• Proficiency in Agile program management methodologies and tools (Jira, Rally, etc.), with a deep understanding of software development lifecycle (SDLC).
• Strong leadership, communication, and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders.
• Thrive in a culture of ownership, delivery, and innovation.
• Ability to communicate at all levels with clarity and precision, both written and verbal
• Excellent problem-solving abilities, strategic thinking, and decision-making skills in high-pressure situations.
• Proven ability to manage multiple projects simultaneously and prioritize tasks effectively to meet deadlines.
• Experience and familiarity with industry-standard project management software products such as Jira, and Google Suite.
• BS in Computer Science or Engineering or related equivalent work experience
• Agile Certification (such as Scrum Alliance Scrum Master (CSM) or Scaled Agile SAFe Agilist (SA)) required.
• Experience with Salesforce, Zendesk, Workday preferred.

Preferred Requirements:

• Deep proficiency in the rapidly evolving AI landscape (LLMs, generative AI, agentic frameworks) with a demonstrated ability to integrate these capabilities into practical, future-proof program management strategies.
• Effective presenter, negotiator, and collaborator who can communicate with clarity and precision at all levels of the organization.
• A strategic mindset equally passionate about business outcomes and deep technology.

The annual gross fixed pay range for this position is €78,000 - €116.500 plus variable compensation

Our ranges are established using objective market benchmarking data for this level of work. Final placement within the range is determined by gender-neutral criteria, including the candidate's relevant skills, experience, and specific qualifications for the role.

Actual compensation for this position may vary and will depend on multiple factors such as relevant qualifications, experience, education, and geographic location. For Full-Time Regular Employees, this position is also eligible for additional compensation as follows:

Sales Roles: