Policy Coordinator (Part-Time)
Location: Depaul Central Office, Dublin
Hours: Part-Time (4-day week, 28 hours)
Reporting to: Office Manager
Salary: 36,567 pro rated
Job Summary
We're seeking a highly organized and detail-oriented Services & Policy Coordinator to provide critical administrative and documentation support for our core services, with a strong focus on policy governance and policy implementation tracking. This 28-hour, four-day-a-week role is essential for ensuring that key policy decisions, actions, and compliance mandates are accurately recorded, disseminated, and followed up on across the organization.
Key Responsibilities
- Policy Coordination, Tracking, and Reporting (Policy Focus)
- Policy Management Group Support: Serve as the primary administrative support for the Senior Services Managers. This includes attending, capturing top-level comments and definitive actions, and tracking progress on these policy-related items monthly
- Day-to-Day SST Policy Administration: Provide dedicated administrative support to the Senior Services Team, prioritizing tasks that facilitate the review, drafting, or implementation of policies.
- Services Governance Meeting Support (An Glór Mór). Attend the quarterly Services (HHPA) led meeting and PMG meetings to capture top-level notes and actionable decisions. Ensure that decisions related to Service policy and practice are clearly documented for distribution with clear action to support the running of Services.
- Annual Compliance Documentation (Service User Survey): Lead the compilation, formatting, and presentation of the annual Service User Survey. This is a critical data collection exercise used to inform and evaluate the effectiveness of existing policies and procedures
- Compliance and General Meeting Support: Health & Safety (H&S) Compliance Support: Provide administrative backup for the organizational H&S Meetings. Capture top-level comments and actions necessary for maintaining organizational compliance and report progress to relevant senior attendees. Support implementation of H&S actions across Services
- Advent Series Meetings: Manage the scheduling and capture notes for the standard bi-monthly meetings and support the weekly Advent sessions (10 hours annually).
- Service of Life Event Administration: Assist the Family & Community event leads by accessing and collating sensitive Service User details. Ensure this data is handled in line with data protection policies.
- Essential Administration Services Support: Monitoring Reception: Monitor the Reception Inbox and Phone Messages as minimum of four times daily (9:00, 12:00, 14:30, 16:00). Log and triage incoming queries to the appropriate Services or Policy area.
- Logistics Support: Provide ad-hoc travel and logistics support for the Senior Services team as required.
- Any other duties as required by the business.
Candidate Profile
- Experience: Proven experience in a governance, administrative, or coordination role where accurate minute-taking and action-tracking were primary responsibilities.
- Policy Acumen: Demonstrable understanding of the importance of policy adherence, compliance, and structured decision-making processes.
- Organizational Skills: Exceptional attention to detail and ability to maintain systematic records and documentation.
- Communication: Clear, professional communication skills, both written and verbal, for relaying policy decisions and tracking progress.
- Discretion: Proven ability to handle sensitive service user data and confidential policy discussions with the highest level of integrity.