Patient Services Administrator (9-Month Contract)

NEC Software Solutions; Cork; On-site; EUR 30,000 - 40,000; Full time

Job summary

A leading technology solutions provider in Cork is seeking an Administrator for a fixed-term contract of 9 months. The role involves being the first point of contact for patients, managing appointments, and handling sensitive data. Ideal candidates possess strong communication skills, customer service experience, and proficiency in Microsoft Office. Full training will be provided, and benefits include a matched rate pension and holiday leave. A clean Irish driving license is essential for this position.

Benefits

Matched Rate Pension

25 Days Holiday + Bank Holidays

Qualifications

• Strong communication skills across telephone, written and electronic formats.
• Previous customer service experience is advantageous.
• Proficient IT skills with a good understanding of Microsoft Office.

Responsibilities

• Manage booking, rearrangement, and cancellation of appointments.
• Handle electronic patient records with accurate data entry.
• Issue screening results and clinical data to patients and healthcare professionals.
• Ensure documentation of sensitive data is handled securely per regulations.
• Perform general administrative tasks as required.

Skills

Excellent communication skills

Customer service experience

Excellent IT skills

Working understanding of Microsoft Office

Education

Leaving Certificate or equivalent qualification

Job description

A leading technology solutions provider in Cork is seeking an Administrator for a fixed-term contract of 9 months. The role involves being the first point of contact for patients, managing appointments, and handling sensitive data. Ideal candidates possess strong communication skills, customer service experience, and proficiency in Microsoft Office. Full training will be provided, and benefits include a matched rate pension and holiday leave. A clean Irish driving license is essential for this position.