Partner Growth & Relationships — Payments (Ireland)

Viva; Dublin; Hybrid; EUR 60,000 - 75,000; Full time

Benefits offered by this job

Private medical health insurance

25 Days holiday + bank holidays

Employee contributory pension scheme

Car, laptop and mobile phone

Fuel and parking expenses

Diverse multicultural working env.

Job summary

Viva is seeking a Partner Relationship Representative to own the partnership program from our Sandyford, Dublin Office. You will support onboarding, verification, and activation of new merchants, while growing partner revenue and engagement.

You will identify potential partners, engage with them, and escalate complex requests. A strong English level and the ability to work independently and within a team are essential.

Qualifications

• 2+ years of experience in working cross-functionally to enhance partner relationships.
• Strong language skills with business-level English.
• Ability to identify business potential in technology-driven solutions.

Responsibilities

• Assist partners in onboarding, verifying, and activating new merchants.
• Identify and engage new prospective partners to promote collaboration framework.
• Escalate partner requests by opening cases for issues beyond their resolution capacity.
• Serve as the first point of contact for partners.
• Drive production and growth within the Indirect Team.
• Interest in AI-powered tools and openness to AI-enhanced environments.

Skills

Partner relationship management

Cross-functional collaboration

Stakeholder engagement

Independent working

English proficiency

Job description

Viva is seeking a Partner Relationship Representative to own the partnership program from our Sandyford, Dublin Office. You will support onboarding, verification, and activation of new merchants, while growing partner revenue and engagement.

You will identify potential partners, engage with them, and escalate complex requests. A strong English level and the ability to work independently and within a team are essential.