Partner Account Manager (Commercial), Southern Europe

Klaviyo; Dublin; Hybrid; EUR 60,000 - 81,000; Full time

Job summary

Klaviyo is seeking a Partner Account Manager for the EMEA region (Spanish market) based in Dublin. You will nurture a portfolio of partner relationships, including marketing agencies and systems integrators, to drive growth, profitability, and mutual success through co-selling opportunities.

You will articulate the value of our platform, collaborate with marketing, sales and product teams, and travel up to 25% across UKI and Europe to build strong partnerships and deliver results.

Qualifications

• 2+ years in Partnerships, Channel, Account Management, or Commercial Customer Success roles within SaaS.
• Experience with digital marketing agencies and/or systems integrator partners.
• Ability to manage multiple accounts in a high-velocity environment and drive partner productivity.

Responsibilities

• Manage relationships: nurture a portfolio of partner relationships as a trusted advisor.
• Drive partner growth: develop long-term strategies to reach growth objectives.
• Lead referrals and co-selling: build a pipeline and identify opportunities for mutual success.
• Showcase platform value: articulate differentiation and impact on partners' profitability.
• Operate with revenue goals: contribute to company growth with a revenue-focused mindset.
• Collaborate cross-functionally: align with marketing, sales and product teams.

Skills

Partner relationship-building

Account management

Strategic thinking

Cross-functional collaboration

Negotiation

AI fluency

Job description

*At the company, we value the unique backgrounds, experiences and perspectives each the company (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at the company? Visit the company.com/careersto see how we empower creators to own their own destiny.

Dublin, Ireland (3 days p/week in-office)Full-time permanent role

At the company, Partner Account Managers (PAM) pride themselves on being marketing and product experts. As our Partner Account Manager for EMEA (specifically for the Spanish region) you will be responsible for building a long term, deep, and mutually-beneficial relationship with the company’s digital marketing agencies and systems integrator partners. You will leverage strong consultative skills to understand your partners’ business model and growth strategy so that you can identify ways the company can help them (and their clients) grow.

You are responsible for articulating the value of the company’s software, differentiating the company from other solutions, managing business development referrals (and co-selling opportunities) to/ from your partners, and coaching your partners on how to grow their business, including their profitability with the company.

How you'll make an impact

• Manage relationships: Nurture a portfolio of 40 partner relationships, serving as a trusted advisor

• Drive partner growth: develop and execute long-term strategies to help partners achieve their growth objectives with the company

• Lead referrals and co-selling: build and manage a lead referral pipeline between the company and your partners, identifying co-selling opportunities to drive mutual success

• Showcase the company expertise: articulate the value of the company’s platform, differentiating it from competitors and demonstrating how it can improve partners’ profitability and business outcomes

• Operate with revenue goals: be comfortable operating with revenue-focused objectives, ensuring partners contribute meaningfully to the company’s growth

• Collaborate cross-functionally: work closely with marketing, sales, and product teams to educate partners on platform enhancements and support their integration into their offerings

• Travel: spend up to 25% of your time traveling across the the Spanish region to build relationships and attend events when needed

• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up

Who You AreExperience:

• 2+ years in Partnerships, Channel, Account Management, or Commercial Customer Success roles within SaaS (preferably in MarTech or working with eCommerce-focused accounts)

• Experience working with digital marketing agencies and/ or systems integrator partners

• Proven ability to manage multiple accounts and relationships in a high-velocity, high-volume environment with a focus on driving partner productivity

Languages:

• Fluent in English and Spanish (written and verbal), essential

• Business-fluent Italian (written & verbal), a bonus!

Skills:

• Exceptional influencing and relationship-building abilities across all levels of seniority, with the capacity to navigate complex organizational structures

• Adept at identifying and aligning partner goals with the company’s platform capabilities

Mindset:

• Collaborative, strategic thinker with a creative approach to problem-solving

• Passionate about building strong partnerships and delivering value

• You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.

Other Requirements:

• Willing and able to travel across the UKI and Europe as needed

#LI-Hybrid #LI-JW1

Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.

In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.

Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.

Base Pay Range in Local Currency:

€59.500—€80.500 EUR

*This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

Get to Know the company

We’re the company (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.

*AI fluency at the company includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed.

*By participating in the company’s interview process, you acknowledge that you have read, understood, and will adhere to ourGuidelines for using AI in the the company interview Process. For more information about how we process your personal data, see ourJob Applicant Privacy Notic