Part Time Supervisor, Tommy Hilfiger - Arnotts

Tommy Hilfiger; Dublin; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Retirement plan

Wellness programs

Job summary

PVH Europe is seeking a Store Supervisor to oversee daily shop floor operations at flagship retail locations. You will collaborate with management to deliver exceptional customer service, drive sales, and uphold high store standards.

You will leverage prior supervisory experience in premium brands to lead a team, communicate promotions, and ensure a consistent, positive customer journey while maintaining merchandising excellence.

Qualifications

• Experience in supervisory or specialist roles within premium or luxury brands.
• Proven ability to resolve conflicts and manage staff effectively.
• Strong communication skills and relationship-building with colleagues and customers.

Responsibilities

• Ensure efficient shop floor operations to deliver high customer service, sales, and profit.
• Support management in personnel, merchandising, processes, and results.
• Participate in weekly management and staff meetings and communicate promotions to staff.
• Drive shop floor sales and exceed store targets by motivating the team and delivering strong customer journeys.
• Foster a positive store experience and treat customers and colleagues with fairness.
• Support training on product knowledge and store maintenance to meet company standards.
• Lead opening/closing duties and supervise the sales floor as manager-on-duty.

Skills

People management

Customer service excellence

Effective communication

Job description

About the Role

The Supervisor ensures efficient shop floor operations, partnering with the management team to deliver outstanding customer service, drive sales, and maintain store standards across our flagship retail locations.

Responsibilities

• Ensure the efficient running of the shop floor to achieve high levels of customer service, sales, and profit.
• Support the management team in all personnel, product, merchandising, business processes, and results for the store.
• Participate in weekly management meetings and other staff meetings.
• Clearly communicate marketing and sales promotions to staff.
• Drive shop floor sales and exceed store targets by motivating the team, offering exemplary customer journeys.
• Foster a positive store experience, treating all customers and colleagues fairly and consistently.
• Support the team in delivering the business strategy and ensure consistent training on product knowledge and store maintenance.
• Achieve company standards and goals for personal sales results: sales vs budgets, sales per hour, and units per transaction.
• Perform manager‑on‑duty functions, manage store opening/closing, and oversee the sales floor.
• Focus staff on the importance of quality relationships with internal and external customers.
• Ensure staff accountability in building a repeat customer base through unparalleled service.
• Ensure “door to floor” best practices with visual merchandising directives for the sales floor and back room are executed and consistently reviewed.
• Collaborate with the management team to build a talent pool for key positions, including potential successors.

About You

• Have a previous track record of supervisory or specialist roles within a premium or luxury brand.
• Have prior people‑management experience with the ability to resolve conflict and unproductive disagreements.
• Be an effective communicator who builds relationships with ease.
• Be a team player who recognizes and celebrates the contributions and achievements of others.
• Be confident in giving feedback that promotes positive behavioral change.
• Work well with change, quickly adapting and working with pace.
• Be energetic and authentic, showing a clear presence on the shop floor.
• Approach all issues with a “can‑do” mindset and act with initiative to find in‑store solutions.

Benefits & Compensation

PVH offers a competitive and comprehensive benefits program designed to protect, provide peace of mind, and support associates at home and at work. This includes health, dental, vision, retirement, and wellness benefits along with competitive compensation tied to performance.

Inclusion & Diversity

PVH Europe is committed to fostering an inclusive and diverse community of associates. Qualified applicants will be considered without regard to age, ethnicity, ability, gender, gender expression, gender identity, nationality, race, religion, or sexual orientation.

Equal Opportunity Employer

PVH Corp. or its subsidiary (“PVH”) is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications without regard to race, ethnicity, color, sex, gender identity or expression, age, religion, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status, or any other characteristic protected under federal, state or local law. In addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job‑related factors such as skill, ability, educational background, work quality, experience, and potential.