Part-Time Luxury Store Supervisor

PVH Corp.; Galway; On-site; EUR 28,000 - 36,000; Full time

Job summary

PVH Corp. in Galway is seeking a Store Supervisor to lead our Tommy Hilfiger/TOMMY JEANS store team.

You will drive exceptional customer service, manage staff and merchandising, and collaborate with the management team to achieve sales targets in a premium retail environment. You will have prior supervisory experience in luxury retail, strong communication skills, and the ability to motivate others to deliver the brand’s service standards.

Qualifications

• Previous supervisory or leadership experience in premium or luxury retail.
• Strong communication and conflict-resolution abilities.
• Ability to motivate teams and deliver outstanding customer service.
• Effective with change and able to work at pace.
• Energetic and authentic presence on the shop floor.

Responsibilities

• Ensure the efficient running of the shop floor to achieve top customer service, sales and profit.
• Support the management team with personnel, product & merchandising functions and store processes.
• Participate in weekly management meetings and other staff meetings.
• Clearly communicate marketing and sales promotions to staff.
• Drive shop floor sales and exceed store targets by motivating the team and delivering an exemplary store journey.
• Foster a positive store experience by treating customers and colleagues fairly and consistently.
• Support the team in delivering the business strategy and ensure training on product knowledge and store maintenance.
• Achieve company standards for personal sales results: sales vs budgets, sales per hour and units per transaction.
• Perform manager-on-duty functions, including opening/closing the store and managing the sales floor.
• Focus staff on building relationships with internal and external customers.
• Ensure door-to-floor best practices with visual merchandising directives are followed and reviewed.
• Help build a talent pool for key positions and potential successors.

Skills

Supervisory experience

People management

Communication skills

Job description

PVH Corp. in Galway is seeking a Store Supervisor to lead our Tommy Hilfiger/TOMMY JEANS store team.

You will drive exceptional customer service, manage staff and merchandising, and collaborate with the management team to achieve sales targets in a premium retail environment. You will have prior supervisory experience in luxury retail, strong communication skills, and the ability to motivate others to deliver the brand’s service standards.