Operational Lead for Access – Scheduled and Unscheduled Care (GM)

St. James Hospital; Dublin; On-site; EUR 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Dublin is seeking an Operational Lead for Access - Scheduled and Unscheduled Care (General Manager). The role focuses on optimizing patient access and management of admissions, ensuring compliance with targets, and delivering high-quality care through effective leadership. Candidates should possess strong skills in healthcare operations and stakeholder collaboration.

Qualifications

• Strong leadership skills in managing healthcare operations.
• Experience in patient access and bed management.
• Ability to work collaboratively with multiple stakeholders.

Responsibilities

• Lead and optimize patient access and flow across admissions.
• Ensure compliance with national healthcare targets.
• Deliver high-quality care through strategic planning.

Job description

About us

St James’s Hospital is Ireland’s largest acute academic teaching hospital and is based in Dublin’s south inner city. Our fundamental purpose is the delivery of health treatment, care and diagnosis as well as health promotion and preventative services at local, regional and national levels. Our academic partner is Trinity College Dublin.

Purpose of the role

The role of the Operational Lead for Access - Scheduled and Unscheduled Care (General Manager) is to lead and optimise patient access, flow, and bed and waiting list management across all admissions and discharges at St. James’s Hospital, ensuring efficient coordination, compliance with national targets, and delivery of high-quality care through proactive management, strategic planning, and collaboration with internal and external stakeholders.

Please review the associated Role Profile for a detailed description of the role, as well as a full list of all eligibility criteria, qualifications and/or experience required. Also, please view our Online Application information guide, to help guide you through the application form if needed.

For informal enquiries

Please contact Aisling Collins, Chief Operating Officer on or email

A panel may be formed from which future vacancies will be filled.

St. James's Hospital is an Equal Opportunities Employer.

Please note: All application forms / CV's (where applicable) must be completed and submitted in English