Online Fulfilment Assistant

The Boots Company PLC; Cork; Hybrid; EUR 17,000 - 19,000; Full time

Benefits offered by this job

Pension membership (PRSA)

Partial paid maternity leave

Discretionary annual bonus

Generous employee discounts

Flexible benefits scheme

Job summary

The Boots.ie order picking role is based in-store, within a Boots store in Ireland. You will pick and pack online orders, manage stock room activities, and assist with deliveries while supporting in-store operations.

Full training is provided; a fast-paced, team-oriented environment with strong customer care is emphasized, and flexible hours may apply as part of the role.

Qualifications

• Understanding of an online pick/pack operation.
• Enjoy following process and working at pace.
• A problem solving mindset.
• Enjoy working collaboratively as part of a team.
• Able to communicate and listen effectively.
• Digitally savvy and comfortable embracing new technology, including handheld mobile devices to process online orders
• A passion for providing great customer care - while most of your work will happen behind the scenes, you may occasionally support out on the shop floor working with customers.
• A flexible approach to working hours and patterns.

Responsibilities

• Pick and pack online customer orders to a high standard using a handheld device
• Obtain the relevant information required for picking, packing & dispatching of orders.
• Locate all the required goods in the picking areas across the store.
• Use the Pod equipment safely and effectively
• Comply with the organisation’s policies and procedures and all relevant legal, safety and operating requirements relating to picking, packing and dispatching of online orders
• Support the wider store operational activities

Skills

Online pick/pack

Teamwork

Communication

Digital literacy

Handheld devices

Customer care

Flexible hours

Tools

Pod devices

Job description

We are looking for individuals to join our exciting Boots.ie order picking team in-store. You will work in a Boots store and report into the Assistant or Store Manager and your role will be to pick and pack customer orders, work in our back shop, run our stock room and support with deliveries and stock management.

About the role

To support our Boots.ie operation we have implemented several programs nationally in-store to ensure we meet the demand of our customer's needs. As part of this role, you will:

• Pick and pack online customer orders to a high standard using a handheld device
• Obtain the relevant information required for picking, packing & dispatching of orders.
• Locate all the required goods in the picking areas across the store.
• Use the Pod equipment safely and effectively
• Comply with the organisation’s policies and procedures and all relevant legal, safety and operating requirements relating to picking, packing and dispatching of online orders
• Support the wider store operational activities

What you’ll need to have

Full training is provided for this role and these are the essential skills or experience needed to succeed in this role:

• Understanding of an online pick/pack operation
• Enjoy following process and working at pace
• A problem solving mindset
• Enjoy working collaboratively as part of a team.
• Able to communicate and listen effectively.
• Digitally savvy and comfortable embracing new technology, including handheld mobile devices to process online orders
• A passion for providing great customer care - while most of your work will happen behind the scenes, you may occasionally support out on the shop floor working with customers.
• A flexible approach to working hours and patterns

It would be great if you also have

These are desirable skills or experience and are not essential, so we would welcome applications from candidates that don’t match this additional criteria.

• Experience in a retail or warehouse operations environment
• Experience with inventory systems management
• Familiar with handheld Pods and IT systems

Our benefits

• Pension membership (PRSA)
• Partial paid maternity leave
• Discretionary annual bonus
• Generous employee discounts
• Flexible benefits scheme

We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/ireland. Exclusions may apply, eligible roles only. Please note, any salary estimates given on third-party sites are not provided or endorsed by Boots and may not be accurate.

Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. As the heart of everything we do at Boots, with you, we change for the better.

What's next

If your application is successful, you'll be invited to an in-store interview in the next 14 days.

Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.