Off-Licence Assistant - Creative Customer Service

Centra; Ballysteen; On-site; EUR 17,000 - 22,000; Full time

Job summary

Centra Stamullen is seeking an Off-Licence Customer Service Assistant to ensure the department operates efficiently and provides customers with excellent products and service.

Key duties include adhering to stocktaking and daily waste procedures, implementing and following planograms, merchandising to the highest standard, and handling customer queries professionally. Training will be provided and applied in store.

Qualifications

• Creative mindset with a proactive approach to customer needs.
• Ability to engage with and prioritise customer needs.
• Strong attention to detail, organised and flexible.
• Ability to use own initiative and work as part of a team in a fast-paced environment.
• Previous customer service experience is an advantage.

Responsibilities

• Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
• Adhere to weekly stocktaking and daily waste procedures in the Off-Licence
• Implement and follow planograms
• Merchandise and present the Off-Licence department to the highest standard at all times
• Deal with all customer queries efficiently, professionally and consistent with store policy
• Attend relevant training as required and implement learnings in store.

Skills

Creative

Customer focus

Attention to detail

Team player

Customer service experience

Job description

Centra Stamullen is seeking an Off-Licence Customer Service Assistant to ensure the department operates efficiently and provides customers with excellent products and service.

Key duties include adhering to stocktaking and daily waste procedures, implementing and following planograms, merchandising to the highest standard, and handling customer queries professionally. Training will be provided and applied in store.