Nordics Customer Success Manager – Remote Growth Architect

Hubspot; Dublin; Remote; EUR 45,000 - 65,000; Full time

Job summary

A global customer success platform is seeking a Nordics Customer Success Manager to manage customer relationships and help them achieve their inbound goals. Candidates must be fluent in a Nordic language and have strong problem-solving and negotiation skills. The role can be remote within Ireland or based in Dublin. This position offers opportunities for customer retention and engagement while promoting HubSpot's software solutions.

Qualifications

• Extensive experience in a client-facing or account management role.
• Motivated self-starter who can demonstrate results.
• Super-organised, works well under pressure.

Responsibilities

• Manage 100 – 200 customer relationships.
• Partner with different teams to resolve customer issues.
• Conduct 4-5 scheduled meetings daily to review customer progress.

Skills

Fluency in written and spoken Danish, Swedish, Finnish or Norwegian

Consultative problem-solving skills

Strong negotiation skills

Organized and quick learner

Understanding of media/digital landscape

Job description

A global customer success platform is seeking a Nordics Customer Success Manager to manage customer relationships and help them achieve their inbound goals. Candidates must be fluent in a Nordic language and have strong problem-solving and negotiation skills. The role can be remote within Ireland or based in Dublin. This position offers opportunities for customer retention and engagement while promoting HubSpot's software solutions.