Night Support Worker

recruitNet; Dublin; On-site; EUR 33,000 - 39,000; Full time

Benefits offered by this job

Pension

Health insurance

Employee Assistance Program

Job summary

Depaul is seeking a Night Support Worker for its Dublin Central operation. The role runs 37.5 hours per week at Depaul, 18 Nicholas Street, Dublin 8, with a salary of €32,691–€39,000 per annum. Start date 19/01/2027. There are 5 positions available.

The role involves engaging with service users, ensuring household duties, and supporting residents with daily living while maintaining health and safety standards. Previous homeless-services experience and QQI Level 5 in social care are desirable.

Qualifications

• At least 1 year experience in homelessness or related field.
• QQI Level 5 in social care or higher.
• Desirable manual handling qualification.
• Understanding of harm reduction and low-threshold work.
• Awareness of homelessness issues and supports for complex needs.
• Knowledge of risk management principles and crisis response.
• Ability to work in a team and communicate effectively.
• Understand health and safety requirements in residential settings.

Responsibilities

• Engage with service users to earn trust and manage difficult situations sensitively.
• Maintain cleanliness and hygiene in shared spaces.
• Support residents with daily living tasks and laundry.
• Provide night-time security and monitoring of the building and surroundings.
• Cover reception duties as needed.
• Supervise residents with higher care needs and offer support.
• Assist with medication management where appropriate.
• Record incidents and escalation when required.
• Promote residents' personal development and daily living skills.
• Escalate crises to on-call management and coordinate with the team.
• Assist with financial matters and project administration when needed.
• Ensure compliance with health and safety policies and procedures.

Skills

Crisis management

Teamwork

Risk assessment

Communication

Health and Safety awareness

Education

QQI Level 5+ in Social Care

Job description

Our Client is a leading Charity operating across Ireland supporting some of the most marginalized individuals, couples, and families experiencing Homelessness.

Currently Hiring an experienced NightSupport Workerfor Depaul in their Dublin Central Operation.

Night Support Worker

Hours of working: 37.5 per week
Location: Depaul, 18 Nicholas Street, Christchurch, Dublin 8, D08 VCP7
Salary: €32691 - €39000 per annum
Start Date : 19/01/2027
Number of Postitions : 5

Key Responsibilities

• To work with all service users to win their trust and respect and to deal with difficult or problematic situations in a sensitive manner.
• In conjunction with residents and ancillary team, to ensure that the house is kept to a good standard of tidiness, cleanliness and hygiene including communal areas and bathrooms.
• Encouraging service users to take responsibility for maintaining their own environment, and supporting them with laundry and cleaning tasks where appropriate.
• Night time security and monitoring of the building and its environs.
• Staffing reception area as necessary.
• Supervision of service users with particular attention to service users with high care needs and offering support when required.
• Where necessary and in conjunction with the nurse and the staff team, to support service users with their prescriptions and proper taking of medication as prescribed by their doctors and to adhere to their alcohol intake plans.
• To record and report any non-compliance of same.
• To encourage and support service users to develop skills in managing their daily living.
• To alert a member of the management team to any crisis or behaviour management issues and to use the On-call manager during out of hour’s times when necessary.
• In conjunction with project team, to assist residents with personal monies, service charge payments, etc where necessary.
• Carry out project administration tasks such as upkeep of petty cash, project statistics, invoices, record keeping, Service User’s files, OTIS, IR and AR completion etc.
• To ensure that Health and Safety standards are met within the project in accordance with Depaul’s Health and Safety policy and the projects Safety Statement.
• To undertake assigned duties regarding the overall health and safety and security of the service and to use security systems put in place.
• To work as a member of a multi-disciplined team in the best interests of the residents
• To attend and participate in team meetings and staff team days.
• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.
• To ensure that all Depaul policies and procedures are being adhered to, particularly those relating to Health and Safety, Code of Practice and Confidentiality.
• To contribute to the effective implementation of Depaul’s Equal Opportunities Policy as it affects both Depaul and its work with service users.
• The above list is not exhaustive; additional areas of responsibility may be added over time and flexibility to cover for other staff roles is required from time to time.

Requirements

• Have at least 1 years’ experience working in the homelessness field or another suitably related area, desirably in a residential setting OR
• Level 5 QQI qualification or above in social care, or a suitably related area.
• A Manual handling qualification would be desirable.
• Have an understanding of harm reduction and low threshold working
• Understand why people become homeless and the issues they present with, and what supports can be offered in services to service users with complex needs
• Understanding of risk management principles.
• Capable of responding calmly in a crisis and use your own initiative to deal with incidents as they arise
• Be able to work as part of a team understanding the importance of team communication
• Have an understanding of Health and Safety and the health and safety requirements within a residential setting working with homeless people.
• Have a knowledge and understanding of the vision, mission and values of Depaul
• Diversity and inclusion is championed within Depaul, with staff drawn from all walks of life.
  
• Strong focus is placed on staff development in the form of robust induction, regular supervision, joint annual reviews, and a wealth of learning and development opportunities.
  
• Staff wellbeing is prioritized through a suite of benefits, such as pension, health insurance, Employee Assistance Program, and much more.