Network Technician

ContinuityMauritius Co. Ltd; Kilcoole; On-site; EUR 38,000 - 56,000; Full time

Job summary

BIRGER. in Kilcoole, Ireland is seeking Network Technicians.

The role centers on configuring, installing and maintaining network infrastructure, monitoring efficiency, troubleshooting outages, and supporting customers during installations. The ideal candidate will hold a degree in Telecommunications/Network/Computer Science, have at least 2 years in an IT/network role, and ideally hold CCNA Routing & Switching.

Qualifications

• Degree in Telecommunications/Network/Computer Science (or related field).
• At least 2 years in an IT/network role.
• CCNA Routing & Switching certification preferred.
• Fluent in French and English, written and spoken.

Responsibilities

• Establish networking environment by configuring and installing devices and documenting standards.
• Maximize network performance by monitoring, troubleshooting, and coordinating upgrades.
• Investigate data network faults in local and wide area environments.
• Secure network systems by enforcing policies and monitoring access.
• Travel to customer sites and provide on-site and remote support as required.
• Assist with firmware upgrades and configuration of routing/switching equipment.
• Configure hosted IP voice services and basic firewall settings.
• Provide timely responses during emergency work requests.

Skills

Teamwork

Under pressure

French-English communication

Willingness to learn

Education

Degree in Telecommunications/Network/Computer Science

Job description

BIRGER. covers 9 territories in the Indian Ocean Islands (IOI) and East Africa. Our 3 core services, Technology-Security-Resiliency, leverage on our cumulated know-how and experience gained since 1953.

We are recruiting Network Technicians. The ideal candidates should have a real interest in working in Technology.

Duties & Responsibilities

• Establishing networking environment by configuration, system installation, documenting, and enforcing system standards;
• Maximizing network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades and collaborating with network team on network optimisation;
• Undertaking data network fault investigations in local and wide area environments, using information from multiple sources;
• Securing network system by establishing and enforcing policies, and defining and monitoring access;
• Updating job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks and participating in professional organisations;
• Upgrading data network equipment to latest stable firmware releases;
• Configuration of routing and switching equipment;
• Configuration of hosted IP voice services;
• Basic configuration of firewalls;
• Remote support of on-site engineers and end users/customers during installation;
• Remote troubleshooting and fault finding if issues occur upon initial installation;
• Provides timely customer support during responses to emergency work requests;
• Travels to and from customer/work sites in the performance of duties;
• Performs any other related duties as assigned by the Head of Business.

Experience

• Degree in Telecommunications/Network/Computer Science;
• Minimum 2 years of experience in an IT/network related position;
• Relevant IT industry certification preferably CCNA Routing & Switching;
• Ability to work in a team;
• Ability to work under pressure.

Skills

• Must possess a good knowledge of network characteristics and network components (i.e.: network servers, switches, routers, cabling, etc.);
• Must possess the ability to interpret and apply complex technical manuals and reference materials;
• Must possess the ability to communicate effectively in French & English (both written and spoken);
• Willingness to learn new technologies and the ability to practically apply the associated principles and practices;
• A valid driver’s license will be an advantage.