National Account Manager

L'Oréal; Dublin; Hybrid; EUR 60,000 - 90,000; Full time

Benefits offered by this job

Pension plan

Profit share

Hybrid working scheme

Private medical insurance

Dental insurance

Mental health support

Enhanced family leave and fertility

Employee discount

Job summary

L’Oréal in Dublin is seeking a results-driven account professional to drive retailer growth across our consumer brands. You will build relationships with key partners, develop joint business plans, and manage P&L responsibilities both in-store and online.

This hybrid role combines strategic thinking with hands-on execution, requiring strong negotiation, communication, and analytical skills, along with a passion for beauty and consumer trends.

Qualifications

• Strong negotiation and communication skills.
• Excellent presentation and influencing abilities.
• Strong analytical and numeracy skills.

Responsibilities

• Build credible and collaborative relationships with customers and cross-functional contacts.
• Develop retailer-centric strategies and joint business plans for mutual growth.
• Influence future retailer initiatives and collaborations; ensure the brand maximizes in-store and online opportunities.
• Manage all lines of the P&L from sell-in to gross margin, retail sell-out and market share KPIs.
• Work with brand teams to identify additional retail opportunities.
• Take ownership of the account strategy and develop junior team members.

Skills

Negotiation

Communication

Presentation skills

Influencing

Analytical

Numeracy

Organisation

Prioritisation

Work under pressure

Learning agility

Education

Bachelor's degree or higher

Job description

L’Oréal is present in 150 markets on five continents. For more than a century, L’Oréal has devoted itself solely to “Create the beauty that moves the world”. It is now the industry world leader with €44 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact.

L’Oréal’s Consumer Products Division’s mission is universal: to offer the best in cosmetics innovation to the greatest number of people on every continent. It’s brands are available in all mass-market channels (hypermarkets, supermarkets, pharmacies and retail stores). The division is the spearhead of the group’s quest to win over a further billion consumers. The Consumer Products Division includes popular brand such as L’Oréal Paris, NYX, Garnier, Maybelline & Essie.

Location: Dublin 2, hybrid office-based

Permanent

A DAY IN THE LIFE

Responsibilities Include

• Build credible and collaborative working relationships with your customer & cross functional contacts
• Develop retailer centric strategies for your customer; identify joint objectives and build business plans for mutual growth
• Influence future retailer initiatives and collaborations; ensuring the brand maximizes all available opportunities in-store and online
• Manage all lines of the P&L from, sell-in down to gross margin, retail sell-out and your share position in the market and SIT levels to ensure delivery of key KPIs both internally & externally
• Work with your brand teams to identify additional retail opportunities for the brand
• Be responsible for driving retail sell-out, growing market share & managing your P&L down to GM for your category both in-store & online
• Take ownership of managing the strategy for your brand in your account whilst also working towards taking on a wider total account responsibilities, to be seen as a leader within the wider team and developing the skills of more junior members of the team.
• Build strong relationships with key stakeholders and create persuasive commercial proposals both internally and externally to drive your business forward.

You Have

• Education up to degree level
• Drive and tenacity, with an ‘anything is possible’ attitude
• Strong negotiation skills, to look for a win-win opportunity with our retail partners
• Strong organisational and prioritisation skills
• Work well under pressure
• Strong communication skills – written and verbal
• Excellent presentation skills with attention to detail for creating sound commercial arguments
• Strong influencing skills – you will be required to demonstrate thought leadership as well as drive to execution
• Strong analytical and numeracy skills

You Show

• Ambition: You anticipate, think and dream big, demonstrating a high level of aspiration. You are self-driven and show proactivity, especially when seeing problems as challenges. You thrive for exceptional performance.
• Judgement: You can balance operational and strategic thinking, challenging the status quo and managing confrontation effectively. You cut quickly through complexity and ambiguity whilst also thinking sustainably and are future-oriented. You reduce complexity to get things done.
• Resilience: You always demonstrate purpose and ownership mindset but manage your own energy well. You uphold positivity for others and persist, bouncing back when faced with obstacles. You step back at times and accept limits.
• Empathy: You cooperate and network effectively, creating genuine and trustful relationships with diverse people. You are sensitive to beauty and related emotions, always supporting others and showing benevolence. You understand and respect others’ feelings and motives.
• Learning Agility: You are a self-motivated learner, showing self-awareness and demonstrating openness and curiosity. You experiment and learn from mistakes and past experiences, always showing courage and stepping out of your comfort zone. You support the development of a learning culture.

What We Offer

• As any great employer should do, we make sure we look after your financial wellbeing. That’s why we have a great pension plan, profit share scheme and many more incentives to give you the security you deserve.
• Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too!
• Looking for a good work/life balance? With our hybrid working scheme, you can take a flexible approach to work as well as benefit from early finishes on Fridays during the summer...so you can enjoy more time with your friends and family.
• Because health matters, we offer private medical and dental insurance, discounted gym memberships, and mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most.
• Oh, did we mention that as an employee you also get discount sales of up to 70% off throughout the year on iconic names like YSL, CeraVe, Kerastase, Prada, Kiehl’s and Garnier? Plus, you also get the option to share that in our Friends and Family sales as well!

How We Recruit

At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That’s the beauty of L’Oréal.