Member Experience Specialist with QFA Support

Metamo DAC; Blanchardstown; On-site; EUR 30,000 - 40,000; Full time

Job summary

A community-focused credit union in Blanchardstown is seeking candidates for a full-time customer service role. Responsibilities include providing excellent service, handling transactions, and promoting membership benefits. Candidates should have experience in the credit union sector and possess a QFA qualification. The role supports a flexible schedule and application compliance with industry standards.

Qualifications

• Previous Credit Union experience or active knowledge of the credit union sector is desirable.
• Member-focused with a proven track record of delivering exemplary customer service.
• Excellent verbal and written communication skills in English.

Responsibilities

• Provide exemplary customer service to all members.
• Handle transactions and maintain confidentiality.
• Process payments and handle cash float responsibly.

Skills

Excellent customer service

Attention to detail

Compliance

Finance

Education

QFA qualification

Job description

A community-focused credit union in Blanchardstown is seeking candidates for a full-time customer service role. Responsibilities include providing excellent service, handling transactions, and promoting membership benefits. Candidates should have experience in the credit union sector and possess a QFA qualification. The role supports a flexible schedule and application compliance with industry standards.