Operations Analyst

Oracle; Dublin; On-site; EUR 40,000 - 55,000; Full time

Job summary

Oracle in Dublin is seeking a motivated professional for hardware receiving and logistics support. The role involves managing inventory accuracy, configuring hardware devices, and participating in various operational projects.

Candidates should hold a BA/BS degree and have 2 years of experience in a related field, demonstrating excellent communication, analytical, and organizational skills.

A commitment to customer service and the ability to lift equipment are essential. Join Oracle to make an impact in a dynamic environment!

Qualifications

• 2 years’ experience in a relevant field.
• Experience with hardware device configurations.
• Ability to lift, carry, push, or pull up to 50 lbs.

Responsibilities

• Perform hardware receiving, inspection, and inventory management.
• Organize inventory and assist with configurations for devices.
• Participate in projects as dictated by business needs.
• Communicate operational status and performance trends to management.

Skills

Desktop support / PC repair knowledge

Logistics and hardware distribution knowledge

Microsoft Office proficiency

Excellent communication skills

Strong customer service skills

Organizational skills

Analytical skills

Education

BA/BS degree or equivalent

Job description

Responsibilities

• Perform hardware receiving, inspection, put away and cycle counting to maintain inventory accuracy.
• Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware device configurations for laptops, network equipment, tokens, etc.
• Perform hardware setup and installation, deliver hardware to internal network sites, and participate in projects as dictated by business needs.
• Review and update procedures to ensure accuracy and meet business requirements. Keep lab and associated work areas clean, safe, and follow all safety guidelines and consistently demonstrate and incorporate principles of safety for self and others into daily activities.
• Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity, and processes.
• Communicate to management team regularly about operational status and provide insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth.
• Perform transactions, maintain accurate system data, analyze and create operational reports and perform data entry and system transactions using Oracle applications and provide daily status and reports to management.
• Troubleshoot basic issues independently and report issues to management. May travel to assist with network hardware installation or removals.
• Ship hardware to end user or destination in compliance with Oracle policies and procedures. Familiar with parcel carrier procedures, systems, and transportation networks.
• Responsible for shipping, receiving, storing, and distributing computer hardware, peripherals, and related equipment. Includes material planning and scheduling.
• Meet with suppliers to ensure highest quality hardware deliveries within established lead times.

Desired Experience

• BA/BS degree, typically graduate or equivalent with 2 years’ experience.
• Knowledge of desktop support / PC repair and hardware configuration a plus.
• Knowledge of logistics and hardware distribution methodologies.
• Knowledge of Microsoft Office.
• Good computer and technical skills; quick to learn new tools applicable to the role.
• Excellent communication and interpersonal skills.
• Willingness to work in a dynamic, fast-paced environment.
• Strong customer service skills with the ability to maintain professionalism under pressure.
• Strong organizational skills, attention to detail, and ability to multitask in a dynamic environment.
• Analytical skills and ability to meet deadlines.
• Ability to lift, carry, push, or pull up to 50 lbs.

Qualifications

Career Level – IC2

Equal Employment Opportunity

Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

Accessibility and Disability Accommodations

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [e-mail] or by calling 1-888-404-2494 in the United States.