Marsh Country Technology Leader – Ireland

Marsh Agency; Dublin; Hybrid; EUR 150,000 - 210,000; Full time

Job summary

Marsh Ireland is seeking a senior technology leader to own the country technology agenda. You will align business priorities with technology decisions, manage major Capex programmes, and partner with the Country CEO/COO to deliver value across Ireland.

The role requires extensive experience in regulated, client-facing environments, and the ability to lead through matrixed teams while ensuring delivery and governance excellence.

Qualifications

• 10+ years’ experience in technology, digital or business technology leadership.
• At least five years at senior leadership level as CIO/CTO/Technology Director or equivalent.
• Experience leading complex technology programmes with scope, risk, budget, timelines and benefits realisation.
• Experience in a matrixed model with influencing without full authority.
• Strong Capex governance experience with business case development, investment approval and benefits tracking.

Responsibilities

• Define and maintain a single integrated country technology roadmap — funded, sequenced and delivered.
• Act as primary technology partner to Country CEO/COO translating priorities into technology decisions.
• Drive delivery accountability across regional, global, local, vendor and squad-based teams.
• Lead governance and delivery oversight of major Capex programmes from business case to benefits realisation.
• Establish clear escalation routes and resolve cross-team delivery dependencies.
• Maintain service continuity and operational stability while identifying automation, data and AI-enabled improvements.
• Represent Marsh P&I Technology with clients and senior stakeholders.

Skills

Technology leadership

Programme delivery

Capex governance

Stakeholder engagement

Matrixed leadership

Education

Senior leadership experience

Job description

What can you expect?

Marsh People and Investments (Marsh P&I) is the Health, Wealth and Career business of Marsh, a global professional services firm headquartered in New York. Ireland is one of Marsh P&I’s most strategically significant markets in Europe, and this role exists to bring clearer ownership stronger business partnership and greater value from the country’s technology investment.

This is an opportunity to shape how technology supports the market’s business, colleague and client priorities across a complex, distributed technology environment. As the single accountable technology leader for Ireland, you will translate business and client priorities into a clear, prioritised technology roadmap and ensure that regional, global, local, vendor and squad-based teams deliver against agreed outcomes.

You will be accountable for delivery performance, major capital investment programmes, investment prioritisation and operational stability. You will act as a genuine technology partner to the Country CEO, COO and business leaders, communicating complex technology issues clearly and ensuring that Ireland receives appropriate value from the technology investment attributed to it. The role reports into Regional Technology Leadership and has a formal dotted-line reporting relationship to the Country CEO, reflecting the role’s accountability for delivering technology outcomes in Ireland.

We will count on you to:

• Define and maintain a single integrated country technology roadmap — covering strategic programmes, regulatory commitments, business demand, and operational resilience — and ensure it is funded, sequenced, and delivered.
• Act as the primary technology partner to the Country CEO, COO, and business leaders, translating business priorities into technology decisions and communicating technology matters in clear commercial language.
• Drive delivery accountability across regional, global, local, vendor, and squad-based teams, owning outcomes across a matrixed environment.
• Lead governance and delivery oversight of major Capex programmes, from business case through to benefits realisation, with the authority to challenge or reprioritise when delivery or value is at risk.
• Establish clear escalation routes and resolve cross-team delivery dependencies, acting as the primary escalation point for technology issues in the country.
• Maintain service continuity and operational stability while identifying pragmatic opportunities for automation, data, and AI-enabled improvement.
• Represent Marsh P&I Technology confidently with clients and senior stakeholders, supporting proposals, service reviews, client conversations, remediation activity and discussions about technology options, risks and investment.

What you need to have:

• 10+ years’ experience in technology, digital or business technology leadership, including at least five years operating at senior leadership level as a CIO, CTO, Technology Director, Head of Technology or equivalent.
• Proven track record of leading complex technology programmes through to successful outcomes, managing scope, risk, dependencies, budget, timelines and benefits realisation.
• Real experience in a matrixed model. Influencing without full authority, aligning distributed teams, and holding delivery partners accountable.
• Strong Capex governance experience: business case development, investment approval, benefits tracking, and programme recovery.
• The commercial credibility to engage at CEO and COO level, making complex technology decisions clear and decision-ready.
• Broad understanding of technology operations, platforms, architecture, service management, cyber risk and operational resilience, with the ability to lead through subject-matter experts rather than needing to be the deepest technical specialist.
• Background in financial services, professional services, or a similarly regulated, client-facing industry preferred.

What makes you stand out:

• You've earned the trust of senior business stakeholders not just through technical knowledge, but by consistently connecting technology to what the business actually needs.
• You lead with clarity in ambiguous, matrixed environments and you know how to hold teams accountable without direct authority.
• You have the confidence to challenge commitments that are not ready, recommend a change of direction when a programme is not delivering, and stand behind well-reasoned decisions. Effective communication and interpersonal skills, with the ability to move comfortably between engineering teams and boardroom conversations.
• You are commercially curious: you ask what technology is costing, what Ireland is receiving in return, and whether investment and resource allocations are delivering fair value.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can collaborate with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables a range of career opportunities, with visibility at regional and global leadership level across one of Marsh's key European markets.

Note this role is based in Marsh Ireland – Cork or Dublin – with an expectation of working from the office 3 days per week.

Research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other less represented groups tend to only apply when they check every box. So, if you think you have what it takes, but don't necessarily meet every single point on what is needed, please still get in touch.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to providing an inclusive work environment. We aim to attract and retain the best, most qualified people and value colleagues of all backgrounds, without regard to age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [e-mail] to discuss any specific needs.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.