Manager, Product Management - B2B Payments

Mastercard; Blanchardstown; On-site; EUR 90,000 - 120,000; Full time

Job summary

Mastercard is seeking a Manager of Product Management for B2B Payments on the SME team. You will shape the product strategy, own ideation and research, and partner with engineering, design, marketing and legal to deliver innovative, user-friendly SaaS products for Small Businesses and Lower Mid-Market globally.

The role focuses on driving usage, revenue, and efficiency across the platform, collaborating with distribution partners and vendors, and guiding market research, launch planning, and

Qualifications

• Proven track record of building, launching and scaling SaaS-based financial products.
• Deep understanding of B2B commercial payments (AP, AR, Virtual Cards) and related ecosystems.
• Experience with ERP systems, payment gateways and automation solutions.
• Focus on SMB/SME software solutions; customer-centric product mindset.

Responsibilities

• Shape product strategy with SME leadership and Director.
• Own ideation, research, and enabling capabilities to increase usage and revenue.
• Collaborate with engineering, design, marketing, legal for product delivery.
• Decompose requirements into features driving roadmap using Working Backwards.
• Partner with vendors for seamless integrations and value adds.
• Support go-to-market, market research, positioning and launches.
• Use data to guide development and improve customer experience.
• Ensure timely, high-quality delivery of features with development teams.
• Conduct market research and competitive analysis to inform decisions.
• Develop and maintain product documentation (user stories, use cases, acceptance criteria).
• Monitor product performance and drive continuous improvement.

Skills

SaaS product management

B2B payments

Cross-functional leadership

Agile/Scrum

Product strategy

Market research

Data-driven decision making

JIRA/Confluence/Aha

Tools

Aha

JIRA

Confluence

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management - B2B Payments
Manager, Product Management - B2B Payments

Overview

As a Product Manager on the SME team, you will play a pivotal role in supporting our mission to empower Small Businesses and Lower Mid-Market (LMM) businesses. This role focuses on partnering with the Director and SME leadership in crafting the product strategy while owning the ideation, research, and creation of enabling capabilities to unlock usage and spend for our customers, and ultimately bringing them to market, globally. You will work closely with cross-functional teams to develop and enhance tools that drive business growth and efficiency.

Responsibilities

• Support the Director and stakeholders in shaping product strategy by providing insights and contributing to decision-making processes
• Own ideation, research, and the development of enabling capabilities that drive increased usage by businesses and uptick in revenue for us and our Distribution Partners
• Collaborate with internal stakeholders, including engineering, design, marketing, legal and others to deliver innovative and user-friendly products.
• Using the Working Backwards method, decomposes business requirements and customer experiences into features and functions that drive the platform/product roadmap.
• Partner with third-party service providers and technology vendors to ensure seamless integrations and value addition to the platform
• Support go-to-market initiatives, including market research, product positioning, launch planning and product operations
• Leverage data-driven insights to guide product development and enhance customer experience
• Work closely with development teams to ensure timely and high-quality delivery of product features
• Design and conduct market research and competitive analysis to inform product decisions
• Develop and maintain product documentation, including user stories, use cases, and acceptance criteria
• Monitor and analyze product performance, using data to drive continuous improvement
• Communicate effectively with stakeholders and provide regular updates on product progress and performance

Skills/Abilities/Experience

• Product management experience, with a proven track record of building launching, and scaling successful SaaS-based financial products and solutions.
• Deep understanding of B2B commercial payments, including AP, AR, Virtual Cards, preferably have some experience with ERP systems, payment gateways, and payment automation solutions.
• Focus on Small and/or Medium Business related software solutions
• Strong ability to empathize with customer needs and develop customer-centric products
• Experience in working with third-party vendors and technology partners
• Demonstrated success in working effectively across cross-functional teams (engineering, design, marketing, etc.) in fast-paced, growth-oriented environments
• Excellent research and analytical skills, with a focus on turning insights into actionable product improvements
• Proficiency in product management tools such as Aha, JIRA, Confluence, or similar
• Experience working with product development teams including Agile/Scrum planning, elaboration, retrospective and similar ceremonies
• Experience working in partnership with technical project management teams to define and execute a plan, and to track success metrics closely.

Corporate Security Responsibility

• + Abide by Mastercard's security policies and practices;
• + Ensure the confidentiality and integrity of the information being accessed;
• + Report any suspected information security violation or breach, and
• + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.